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Customer service:
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Verified Gordmans, Burnsville, MN Shopper
Verified
5/5

2017-10-30

"Good other than I wanted to open up a new cc account because my old card no longer work. I purchased $179.91 worth of merchandise and she couldn’t figure out how to put that on the credit card so I could get the 10% off that order. I ended up getting 10% off on that second purchase a $28.96 on the same day Within a couple minutes of each other. That was a little frustrating."


Verified Gordmans, Burnsville, MN Shopper
Verified
5/5

2017-10-28

"My experience with gordmans is always great. There's so much to choose from that I almost forget to think about my budget. The clothes are beautiful and there's so much to choose from. My favorite part about the store is the home decor side where there is so much to choose from that I just want to buy it all and then the bedding is nice too. Last year I bought a quilt set and I still have it and it's still in great condition. I love shopping for my kids clothing there as well because the clothes are so nice and stylish and my kids get complimented everywhere they go. The staff is wonderful. They were very friendly and made sure I was finding everything okay. I trust that the staff will ensure a great customer experience with every customer that walks through that door"


Verified Gordmans, Burnsville, MN Shopper
Verified
5/5

2017-10-27

"I had a fun experience on my last visit as the team members were so helpful"


Verified Gordmans, Burnsville, MN Shopper
Verified
5/5

2017-10-25

"Love the store - always seem to find things I never knew I needed. :)"


Verified Gordmans, Burnsville, MN Shopper
Verified
4/5

2017-10-22

"I love Gordmans and wish that the Roseville store was still open. They have great prices and selections and I always buy more than I went in for... love it!"


Verified Gordmans, Burnsville, MN Shopper
Verified
5/5

2017-10-04

"Very nice store and staff."


Verified Gordmans, Burnsville, MN Shopper
Verified
5/5

2017-09-18

"I feel you have some really nice merchendise and great values."


Verified Gordmans, Burnsville, MN Shopper
Verified
1/5

2017-09-11

"There were 5 associates behind the cash wrap, a none could be bothered to greet me. Karrie finally came over to ring me up, and I was made feel like an inconvenience. After my transaction she turned her back and walked away from the next guests in line."


Rep reply posted 2017-09-13
A rep from Gordmans, Burnsville, MN, rbSTAGE, has responded:

“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our call center at 1-800-472-843”