"It was awesome great customer service and please continue to carry EXPRESS items, love that!"
"It was wonderful, I was shopping for my uncles Christmas gifts and I could have swore I had a 20%off coupon somewhere for gordmans but I couldn’t find it and the lovely lady at the checkout told me to text this number and they would send me a link for like 10% off just to help me. She didn’t have to do that but she did and it made my day. Great customer service and cute clothes!!"
"Overall great experience - the clerk at checkout, Allexis, was absolutely wonderful in answering questions and meeting our needs."
"I enjoy shopping at Gordmans!"
"I have always loved shopping here. I always find all sorts of treasures and everything is cheaper than it says on the tag. The quality of items is great and the associates are always friendly. This is a great store thank you"
"Shopping is great, checkout is unusually slow."
"It was great like always. Shopping was a breeze and I found everything I was looking for."
"hadn't been there in awhile, so was pleased to remember all that you carry."
"I was late for a meeting and I will gladly return to shop again."
"Cashier did not seem trained."
"I was treated very bad by a few associates. Jenna and Tracy, I think that was there names. The cashier was nice. I went to purchase a birthday card and the sign said it was $0.99. The card rang up for $4.00 the two associates were very rude and stated I have to either buy it for $4.00 or leave it because they could not change the price since it was a Hallmark item. They did agree that the cards were should be $1.00 but would not honor the price. First they stated that it was only the Christmas cards but then that was proved wrong when the Christmas card also rang up for $.4.00. I was very upset. No one apologized. And the $0.99 sign was not moved."
“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”
"I liked the variety especially the kids stuff, and i think you have better quality than your competitors esp in kids section"
"It was very good. I will be back"
"Generally was ok, however I found it to be not as good as in the past. Prices on items were more than I was willing to pay. Also, selection of chairs for boy age 4-5 was lacking."
"I love Gordmans. Great items. Great prices."
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”
A rep from Gordmans, Lexington, KY, StageAM, has responded:
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”