"This store has improved a lot since the new company took over. Neater, cleaner, before a lot of damaged merchandise in home decor and pictures. There's less damaged goods there now."
"It was my first time and I loved it!"
"Employees very friendly. My store has improved a lot on less damaged merchandise in home decor and store is laid out better. Not so cluttered and junky looking as before it was bought out."
"worst customer service experience ever. The girl with the red hair was very rude and impolite. Didn't greet me, didn't put the clothes in the bag, she just threw everything after the checkout and left to talk to her coworkers again. Didn't even thank me or said bye. I like shopping at gordmans but I'm very disappointed with the service ive received. That girl can't be working as a customer service representative."
"Liked the up to date styles"
"Gordmans is simply a fun place to visit - I never know what I'm going to find and I'm usually pleasently surprised!!"
"Always a great experience!"
"I love shopping at Gordmans there's always good product and low prices"
"This time sucked. I will not ever buy another thing or recommend my friends and family to buy a thing at Gordmans due to the return and exchange policy. I will continue to take my shopping business elesewhere."
“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our guest services at 1-800-743-8730. We look forward to working with you so we can earn back your business. ”
"Pretty good. Cashier seemed almost bothered to be helping me."
"My experience was good until I got home looked at the receipt and wasn't given the discount as posted. This wasn't the first time this has happened."
“Thanks for letting us know about the issue you had with one of our offers. We appreciate customer feedback, even if we’re not meeting their expectations — it helps us a great deal in improving the shopping experience. We will share this information with the appropriate team and do our best to get it clarified and corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. We look forward to working with you so you’ll be comfortable shopping with us again. ”
"I am a huge gordmans fan, I love this store. However, today was kind of annoying. The store was a cluttered mess and no associate was available to assist me. I love this place enough to return but Ihope this will not turn into a habbit that is when I will decline in shopping here!"
"I loved it alot and I would adivse a lot of peopleof people to shop their"
"nice store but need proper orientation for stuff ."
"Awesome! The employees did a great job. Keep up the good work!"
A rep from Gordmans, Lincoln, NE, StageAM, has responded:
“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437”