"The store seemed messy and things were unorganized it seemed. I wasn't able to find anything for my younger son but 3 shirts but everything in the boys section is lacking. Looking in the home decor it was messy and unorganized. The lack of neatness put me in a bad mood. If the store isn't going to place things nicely on the shelves than who is going to want the things in their home. But it is just like showing at Home Goods."
"General experience was good and i got what i wanted for the price i wanted. Prices depend on the product your buying. So some items are worth the price, some are not. Generally good though. Great selection."
"I always stop in and check for new shipments when I'm in the area as know inventory can be spotty."
"Awful customer service and very disorganized. Such a shame because I used to love shopping at your store. The last 4-5 times I’ve shopped with you guys over the past two years have increasingly become more and more disappointing."
"Found everything I wanted except item for cell phone"
"I really like Gordmans, I dont go as often as I would like as it's way on the other side of town."
"I like looking at all the home decorating items they have"
"Please re open one in Colorado! Miss this store!"
"We love Gordmans and besides some of the pricing you have such a wide variety of items that we will always come back. The store is clean and the people who work there are always friendly. Our cashier Sarah was extremely friendly and quick at checking us out and helped make our experience wonderful so we appreciate her so much."
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”
"Not so good this trip but it looked like they were busy pricing and tagging a new shipment of clothing. I know when I shop at Gordman's it will be hit or miss on what they have in stock for brands and sizes I need."
"Went for grand opening love my new thermal bag."
"Overall it was a good experience. There was some complication getting my questions answer when I was looking for a product in my size. But I always manage to find things I like"
"over all very poor. the store has very little selection compared to how it use to be. the only employee that i enjoyed encountering was the greeter. the cashiers were extremely rude to me and other guests in the store that i watched go through checkout with me. the employee did not greet me at the register, did not even ask me to approach i had to walk up akwardly, neither he or his fellow cashier smiled once. he couldnt make small talk and tried to sign me up for a credit card without even asking. and then when asked why i was being requested to enter my social security number he had to ask his co worker. then i got nasty looks from both of them when i told them i didnt want the card. the employee did not smile, did not apologize and did not thank for the transaction."
“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”
"Amazing customer service lived it"
"It was nice. I always enjoy shopping for home decors at gordmans. I always end up buying something! The associates were all nice too."
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”
A rep from Gordmans, Lincoln, NE, StageAM, has responded:
“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our guest services at 1-800-743-8730. ”