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Return/Replacement policy:
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Verified Gordmans, O'Fallon, MO Shopper
Verified
5/5

2018-12-16

"I love Gordmans in general, beautiful store and great prices, I dont spend alot anymore because im retired, I use to frequent more often before retiring."


Verified Gordmans, O'Fallon, MO Shopper
Verified
5/5

2018-12-14

"Everyone was very friendly I have no complaints"


Verified Gordmans, O'Fallon, MO Shopper
Verified
5/5

2018-12-12

"Great! Wouldn't change a thing."


Verified Gordmans, O'Fallon, MO Shopper
Verified
5/5

2018-12-12

"Love Gordmans! I always go in there with something in mind but walk out with more!"


Verified Gordmans, O'Fallon, MO Shopper
Verified
4/5

2018-12-05

"It's was good.. could've been better"


Verified Gordmans, O'Fallon, MO Shopper
Verified
5/5

2018-11-28

"Overall good, there was no pet carrier (my intended purchase) but i walked out with other un-intended purchases. I would recommend better lighting at this location; very hard to see in the back area."


Verified Gordmans, O'Fallon, MO Shopper
Verified
5/5

2018-11-21

"I always love coming into the store. It is nice to see new items and the rotation of the home decor. The associates here are amazing at helping when needed especially with the complications of returns."


Verified Gordmans, O'Fallon, MO Shopper
Verified
5/5

2018-11-20

"I love the growing pet section! Again, our cashier was extremely friendly and efficient (Paula), but it was frustrating that the 75% off Halloween items did not ring up correctly"


Verified Gordmans, O'Fallon, MO Shopper
Verified
1/5

2018-11-16

"Stated above, very frustrating experience because I went in there for the sole purpose of purchasing boots that I received an email today stating were on sale for $14.99. these boots didn't exist, I feel like I received a bait and switch advertisement. And I'm seriously considering contacting the Better Business Bureau."


Rep reply posted 2018-11-19
A rep from Gordmans, O'Fallon, MO, StageAM, has responded:

“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our guest services at 1-800-743-8730. We look forward to working with you so we can earn back your business. ”


Verified Gordmans, O'Fallon, MO Shopper
Verified
5/5

2018-11-12

"I love all the country merchandise. My experience was great."


Verified Gordmans, O'Fallon, MO Shopper
Verified
5/5

2018-11-12

"I love Gordmans it is my go to store"


Verified Gordmans, O'Fallon, MO Shopper
Verified
5/5

2018-10-22

"I love this store, tell everyone about it and will be back soon!"


Verified Gordmans, O'Fallon, MO Shopper
Verified
5/5

2018-10-06

"I had not shopped at this location for awhile and was pleasantly surprised and delighted to see the new selections and more variety in merchandise."


Verified Gordmans, O'Fallon, MO Shopper
Verified
4/5

2018-09-17

"It was a nice visit. Some things where not put away right and the sheet sets were limited to hardly any at all."


Verified Gordmans, O'Fallon, MO Shopper
Verified
5/5

2018-09-06

"Great Variety, Fun place to shop, Wonderful staff and Service!"