"MY general experience was sucky. Management needs to adequately staff the store and also be diligent in store repairs (ie air conditioning). My experience would have been pleasurable if there had been staff to help and not just the 1 lone associate at the checkout. It is unfortunate that I had a bad experience that soured me to the point of vowing to never return. I could have easily spent a lot of money in your store and feel no guilt doing so."
"great! appreciate the manager helping with the giftcard issue"
"I enjoy shopping there the prices are reasonable and the selection is great"
"Great sale prices! I love to browse through the store to find bargains and I usually do!!"
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”
"It was good. Love the kids clothing selection."
"My experience at Gordmans was AMAZING. There was so many selections and different brands to choose from. The prices were very reasonable and perfect. Employees were also very friendly and assisted any of my needs in my shopping. I love the store and definitely plan on coming back soon!!!!"
"I'm a visual buyer...if I see a cute outfit together I buy it..same for home decor."
"My general experience requirements overall has a great. Although as a frequent customer I do believe that the gordmans sales associates could be a tad bit more friendlier and to actually smile "
"I had I great overall experience."
"Get Some trendy items. Kirklands and home goods have tons of seasonal, and trendy decorations for the home. Farmhouse, contemporary, minimalist. Do Some there tier trays"
"I love all my Gordmans stores in my area. I find something every time!"
"I love your store, but this time check out was very slow. And then I checked out at the counter for returns...then the gentleman working for long time with other lady, turned to my cashier talked about the customer to my cashier. Then spared himself with perfume not colgne... which I seemed to be allergic to because I started sneezing and eyes started burning. That was not a good thing for me."
"Satisfied but unremarkable"
"Go back to what you used to be with a larger selection of clothes and the layout where all alike items are on a rack in different sizes instead of this Goodwill or clearance layout. It's annoying and it really looks like you don't have the selection you used to, plus the quality is bad now. I used to LOVE shopping Gordmans and I don't like it at all now."
“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our guest services at 1-800-743-8730. ”
"Shopping at Gordmans is great. You never know what great little things you're going to see when you come, but I do know two things. The price will be right, and you will enjoy your time there. The staff is wonderful."
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”
A rep from Gordmans, Peoria, IL, StageAM, has responded:
“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our guest services at 1-800-743-8730. ”