"Horrible, I can't believe how rude and unhelpful debra was."
"great, but i need more plus size options"
"My general experience with Gordmans on this visit was mediocre. However, it turned into an exceptional visit when I took my purchases to the checkout and was greeted by Michele (Associate #002225411). She was nothing short of amazing! Not only was she engaging, friendly, personable and concerned about my shopping experience. She sincerely thanked me for shopping at Gordmans, appreciated me for taking the time to visit and asked me to please come back again. All I can say is WOW! I own my own business where customer service is the #1 focus for all that I employ. I can honestly say that it has been years since I have encountered such EXCEPTIONAL service! A very rare trait and I would hire her in a heartbeat!!! Thank you Michele for making me feel like I was a guest in your own home. I will definitely be back to see you!!!"
“Thank you for taking the time to let us know about your positive shopping experience! We appreciate the feedback, and will be glad to share the good news with our Associate. Be sure to let us know if there’s anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”
"It was great except a female employee was following me basicly the whole time I was shipping It was very rude and embarrassing other then that I love shopping at gordmans and will be back soon thanks"
"I was looking for something fairly specific and was delighted to find eactly what I needed at a very reasonable price!"
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”
"I love to shop at Gordman's! I can always find something cute for myself or my kids every visit."
"I love shopping at gordmans. It is a lovely place to go to shop. I often go there with nothing in mind and just look around and always leave buying something. I like that it is a place I feel comfortable casually shopping."
"Found more than I was expecting. I always leave with more than I intended to purchase but always love what I find and I have to have it!"
"It’s a nice place, this was my first time there and I’m think that is not going to be the last one"
"i was quite satisfied with my experience, as i got more clothes than expected. not entirely sure whether that is a good or bad thing. amazing service. didn't have a coffee house, though."
". loVed it found eVerYthing i wanted for mY kids"
"It was great I usually leave with something in hand"
"Good prices love the clearance section for plus sizes. Wish you carried more fashionable clothes for plus size women."
"Love this store. I shop there monthly and always use this store for mothers day gifts that are affordable and unique. Thank you Gordmans!!"
"I always love my visit at Gordman's and find lots of fun things (I may not always need)"
A rep from Gordmans, Riverdale, UT, StageAM, has responded:
“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”