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Customer service:
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Verified Gordmans, Topeka, KS Shopper
Verified
5/5

2018-03-14

"All way's enjoying my experience when I go shopping there."


Verified Gordmans, Topeka, KS Shopper
Verified
5/5

2018-03-11

"Fun finds, I Love the clearance"


Verified Gordmans, Topeka, KS Shopper
Verified
4/5

2018-03-11

"I've always loved the shopping experience @ Gordmans since the 80's"


Verified Gordmans, Topeka, KS Shopper
Verified
5/5

2018-03-11

"I love this store the people work here very nice and helpful.The prices very affordable and I like the Styles."


Rep reply posted 2018-03-12
A rep from Gordmans, Topeka, KS, StageAM, has responded:

“ Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”


Verified Gordmans, Topeka, KS Shopper
Verified
5/5

2018-03-10

"I shop, generally once a month at Gordmans. The store was so much more organized (other than the shoes....) than my prior trip."


Verified Gordmans, Topeka, KS Shopper
Verified
5/5

2018-03-08

"Grateful for this Location"


Verified Gordmans, Topeka, KS Shopper
Verified
5/5

2018-03-07

"Wonderful as always:) Very pleasant cashier:) Thank you."


Verified Gordmans, Topeka, KS Shopper
Verified
5/5

2018-03-05

"I live looking at all the new items."


Verified Gordmans, Topeka, KS Shopper
Verified
4/5

2018-03-03

"It's a real bummer that you have to spend the same amount or more money on items to get points and the reward amount you get is less than it used to be. It's nice that there are a few things that you can get at a lower price vs. a higher end department store, like the perfumes and colognes. The clothing styles are all over the place. There are some clothes on the discount racks that I don't think were ever in style in any decade. So, shopping for clothes is frustrating and too time consuming here. The associates are stellar, though. I actually enjoy checking out at this Gordman's. All of the associates have always been so nice. Especially the ones that have worked there for a long time. The young gentleman, Isaiah, that checked me out this evening was on point with his customer service. He needs to be rewarded because younger customer service reps at outlet stores in the mall here could eat his dust. It was such a nice and rare experience to have someone take such care in not only handling my purchased products and bagging them carefully, but also showing politeness and respect in a genuine way. He made me smile and happy to have made my purchase. I believe he had checked out a purchase I made a few times before this one and he was just as amazing."


Rep reply posted 2018-03-05
A rep from Gordmans, Topeka, KS, StageAM, has responded:

“Thank you for taking the time to let us know about your positive shopping experience! We appreciate the feedback, and will be glad to share the good news with our Associate. Be sure to let us know if there’s anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”


Verified Gordmans, Topeka, KS Shopper
Verified
5/5

2018-02-25

"I had a wonderful experience . The associates were very friendly . Everything was easy to find . The prices are affordable."


Rep reply posted 2018-02-26
A rep from Gordmans, Topeka, KS, StageAM, has responded:

“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”


Verified Gordmans, Topeka, KS Shopper
Verified
5/5

2018-02-19

"Shopping was great although I had a gift card and was unable to use it due to the store changing gift card formats. The cashier tried to call bit there was a 30 minute wait to find out if I still had money on the card. I passed up an offer to stand there and wait to speak to someone on the phone so I was not able to use the gift card."


Rep reply posted 2018-02-19
A rep from Gordmans, Topeka, KS, StageAM, has responded:

“Thanks for letting us know about the issue you had with one of our offers. We appreciate customer feedback, even if we’re not meeting their expectations — it helps us a great deal in improving the shopping experience. We will share this information with the appropriate team and do our best to get it clarified and corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”


Verified Gordmans, Topeka, KS Shopper
Verified
5/5

2018-02-16

"I enjoyed the visit and will return in the future."


Verified Gordmans, Topeka, KS Shopper
Verified
3/5

2018-02-05

"I LOVE Gordmans, however, I feel that the prices have increased this year on some items which means I will more than likely purchase less items from Gordmans and shop more at TJMaxx on certain items. I have also noticed that Gordmans no longer carries Quicksilver brand for boys...this disappoints me, as I have always boughten my son’s Quicksilver clothes from Gordmans. Thank you for this opportunity to voice my opinion. And as always thank you for still offering some great items at affordable prices."


Verified Gordmans, Topeka, KS Shopper
Verified
5/5

2018-01-31

"I enjoyed it. It's a very big and open store. Good atmosphere."


Verified Gordmans, Topeka, KS Shopper
Verified
5/5

2018-01-26

"Great experience for my first time"