"Experience was good. I found many items that fit my needs. Customer service was not good. My rewards were never entered and I was told I couldnt have them put in after the transaction was started."
"I love shopping at Gordmans and I purchase a variety of things."
"Shopped GORDMANS today. Intended only to make a return, but I knew when I was going to the store that I would most deffinately purchase a few things. I love decorating and my husband and I always find unnique things with reasonable prices. Wish we had a GORDMANS in Dyersville or Dubuque Iowa."
"We took our grandchildren after Christmas shopping and just enjoyed letting the kids pick out items they liked."
"BAD! The person I mentioned the problems to at the front acknowledged she knew and laughed. Pretty disrespectful. No need to contact me unless you plan on refunding my entire purchase."
"Love your products but think the associates need to be a little more helpful or even just nicer to people."
"It was great. I was intending to search for a sweater to wear. But instead I found a cute sweatshirt."
"I really like Gordmans! They have really nice quilty stuff for affordable prices that you may not be able to get anywhere else."
"It was great, with fast checkout service"
"Good every person was nice the employee in the store we're help full and nice"
"I am always able find items I,m looking for more"
"though checkout was slow, the staff was willing to take our item to another store to remove the security tag."
"My time was limited, so I did not appreciate so much time being taken to figure the correct price--therefore did not even purchase two of the items in question"
"just not the same as the store used to be. i liked it better before they updated and made changes this year. no a lot of variety for me anymore"
"Generally, my experiences are good at Gordman's. I always recommend that folks check there first."
A rep from Gordmans, Waterloo, IA, StageAM, has responded:
“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our guest services at 1-800-743-8730. We look forward to working with you so we can earn back your business. ”