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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2014-10-06

"Site was easy to maneuver, prices were very competitive and shipping was speedy quick. I will buy from Gorilla again."

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Likelihood of customers making future purchases
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Verified
1/5

2014-10-06

"We have not received our order. "


Verified
5/5

2014-09-30

"Called right after I ordered online, and received very fast customer service and they added on missing item within minutes! Convenient "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-09-26

"Good prices, quick delivery, good cookies! I'll be ordering again."


Verified
5/5

2014-09-25

"I was very pleased with the speed of delivery!"


Verified
5/5

2014-09-24

"I found the price to be great on several items. Certainly competitive with other and much lower on some. Delivery was fast. I certainly will order again. "


Verified
5/5

2014-09-24

"Everything was fine. I found what I was looking for and it was delivered quickly. "


Verified
5/5

2014-09-23

"One of the balloons had a hole in it but we got by that. Loved the fast service and the letter with cookies of appreciation. Great for business:)"


Verified
5/5

2014-09-23

"Very helpful! Would definitely order from Gorilla Office Supplies again."


Verified
5/5

2014-09-22

"Loved getting the cookies in the mail! That was a thoughtful touch, thank you!"


Verified
2/5

2014-09-19

"My order was not complete and they didn't advise of when I should be getting the missing items."


Verified
2/5

2014-09-18

"The item I was looking for was listed as available on their website, and I purchased it, but soon I got a message from their customer service that the item was not available anymore, that I would be issued a refund, and that the list of items on website was a bit obsolete and would be fixed soon. To be fair, they did not have to refund my credit card because they did not even charge it, so no financial loss, just loss of some time and trust. 10 days later, the item is still listed as available..."


Verified
5/5

2014-09-17

"Website was super easy to use and my order came in really fast!! I also enjoyed the clever little thank you cookies that came after the order, welcoming me as a new customer. "


Verified
5/5

2014-09-17

"prices are good and supplies arrives the next day/great job"


Verified
5/5

2014-09-17

"Your prices are great and delivery was very fast!!"