"I ordered engine coolant on Saturday online. I went inside the store to pick it up Monday morning and the person inside told me the online system isn't working and that I did not get charged... I did get charged and they told me that it will be refunded in a couple of days. I really hope that's true. I wasted my time coming down to receive nothing."
"I dealt with Toyota 2x and both have been horrible experiences! Absolutely no customer service skills "
"Don't know how long they've been in our city, but I happen to notice it recently. Been there twice and both time I was wondering about something and I might know why. I assume they are doing great for a good reason. Both time I was there for parts for my 07 Toyota Yaris."
"They got my order ready very quickly and the price was competitive.
"
"Great service and great time doing business
"
"Online transactions was fast. Pick up was quick and easy. Would definitely do business again. "
"Got it fast and price was cheaper than others "
"Had ordered online - easy process- had inadvertently ordered an item I was looking at earlier. The gentleman made the correction, corrected my order and filled it in a very reasonable amount of time."
"From soup to nuts, what a pleasant experience. I phoned to order a part, the gal who answered spoke perfect english and had 'happy' in her voice. The fellow in the parts department, it was as if he was expecting my call...knew the part number straight away! When I arrived to pick up my item, the showroom was sparkling clean and the fellow at the parts desk had a customer that was a bit wearing but he dealt with them with courtesy. When it was my turn, he had my item right there, no waiting! I then walked over to see if the service department could possibly install my item. Edward Garlejo immediately helped me with a smile! Within what seemed like a blink, I was on my way! Whoever it is that does the hiring/training at Gosch Toyota, BRAVO!
"
"They answer the phone when you call. Everybody was very helpful."
"Looked for days for this Part, Thank you for all your help you have been a great help."
"Order the Part online easy to do. Then make appointment to have the part program "
"Mario and Mike are awesome and are good looking"