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Verified
1/5

2008-10-31

"
DON'T LET THIS SELLER RIP YOU OFF!!!!!!I HAVE PROOFS! -> SELLS USED MAKITA TOOLS
TOOLS WERE ALREADY OPENED, AND USED..WHEN I REQUESTED AN EXCHANGE THEY REPACKAGED THE SAME EXACT TOOL AND SEND IT BACK TO ME...
BEWARE...
I HOPE NO MORE PEOPLE FALL IN THIS TRAP.. I EVEN WENT TO THAT PLACE BECAUSE I MET THE OWNER BEFORE PLACING THE ORDER.. AFTER THIS PROBLEM I TRIED TO CONTACT HIM, BUT HE DISAPPEARED AND DID NOT ANSWER HIS PHONE... ... WHAT A DISHONEST STORE, OWNER AND EMPLOYEES, THEY DID NOT DO ANYTHING ABOUT IT... THEY JUST TOLD ME TAKE IT THE WAY IT IS OR GET THE MONEY BACK BECAUSE WE DON'T HAVE MORE OF THEM.. !!!HOWEVER, THEY STILL OFFERED THE PRODUCT ONLINE WHICH DOES NOT MAKE ANY SENSE BUT AGAIN IT PROOFS HOW DISHONEST THEY ARE...
"

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Verified
5/5

2008-09-08

"The young man I talk with was helpful and I received my tool when promised. Thank you. John"

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Verified
5/5

2008-09-04

"Wonderful and helpful service! I will shop at this store when buying tools again. Shipped fast. Easy to work with! They did the research for me, all I had to do was call."

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Verified
1/5

2008-07-14

"Dissatified -ordered and item from them on 6-24-08 called several times -didn't receive until 07-06-08 and item wasn't complete and company wouldn't make good on it."

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Verified
1/5

2008-05-11

"Ordered a Makita LS1214FL 12" sliding compound miter saw for the store's online advertised price of 339.99. I received a confirmation email that my order had gone through. Got a call within the hour from "Steve" at gotgreattools saying they were going through "web site maintenance" and he would not honor the price on my order. He instead offered to sell me the item for $650. I declined."

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