"i wish the proofing tool was more accurate and in real time. "
"The ordering process was easy, the shipping was fast, and the product is perfect!"
"Colors turned out nice! Could have used some additional advice from your experts regarding the photo I used. I received feedback from recipients of the card that the person in the photograph was hard to see; not close-up enough. My mistake. Still very happy with the outcome. Quality of the standard glossy card stock was perfect for this card. I will definitely recommend GotPrint to a friend. "
"My business cards were delivered on time, and are beautiful! GotPrint has excellent quality! I am very happy with my color business cards."
"Simple ordering steps and quick turnaround time on all shipments. Would recommend for all!!"
"GotPrint did a wonderful job.Great customer service! I have recommended you to several other people. Thank you! "
"My business cards look awesome! Thank you!"
"I’m a happy and recurrent customer !!
I wish you send me some coupons or offers. Thank you! "
"Shipped was pretty fast and the cards look awesome"
"The on-line self-design feature provided by GotPrint allowed me to make a business card with my own logo ...very easy to use!"
"Their Sample Kit is a fraud
Their Sample Kit is a fraud. Print quality is not consistant. Your home inkjet printer can print better than that.
The last order I recieved definately have quality issue compared to the previous order. I sent them images for 1 by 1 comparison to show them the problems, sawtoothed edges, visible color dots, uneven color, weired color matching. And their response is "we have differerent printers, so the result will somtimes be different" "we have differnet paper providers so the papers are sometimes different" And rejected to give me a reprint or a refund. They do give a discount for future orders. But, if you don't fix my current issue, do you really think I will order again?"
“Hello, thank you so much for your feedback. We deeply apologize for any inconvenience. We have reviewed your files alongside our quality control team, and it does appear like the prints you have received are not necessarily color difference, but more of a brightness level difference. The prints you have received are normal because we have different paper providers. Please keep in mind that the brightness of the paper may start from 92% & up. As for the color, please note that the change you see is normal in gang run printing. We are a gang printer and therefore, are unable to match colors 100% of previous printed samples. Please be advised that we are only able to guarantee 80% color match to your file. Each time colors can play up to 15-20%. Please visit our website and click on "terms of use" to see our color matching policy. Unfortunately, a re print was not an option as the outcome of the final print would have been the same. Instead, it does appear that a Discount Code for the Full amount has been offered, so that you can place a new order. Please note that the quantities of (100) and (250) will run on our digital press and some times, it can print little different. In order for a job to print off-set, the quantity will need to be (500) and up. Please be sure to respond to the email sent to you, so that we can get that discount code sent out for you. Feel free to contact our customer service team if you have any further questions. Thank you ”
"Great instructions! It was my first time ordering prints from somewhere online, and these came out just as I needed them. Thankfully the website was very helpful in providing instructions to make sure I had my document completely ready to go. Fast and accurate shipping. The prints look great. I order 5x7’s. "
"The first set of cards I received from GotPrint were great, very good color and very clear and crisp. So I reordered another 500 cards. I did not change anything on the cards and used their reorder process. The second set of business cards where NOTHING like the first set. The colors were all wrong and they were NOT very clear and crisp. The quality department was very quick to respond to my complaint but told me that the cards where fine and that they only need to be 80% color matching. I continued to complain because not only the color was off the cards were also not crisp, even somewhat fuzzy. That only got me a five dollar discount, that I might not even use. I am not sure if I will even use the second set of cards because they are not going to get the response from people that the first set did. Time to go find another vendor for business cards. "
“Hello, Thank you so much for your feedback. We apologize for any inconvenience in which you may have experienced with your order. Our quality control department has checked the color density of your file. Please note that the change you see is normal in gang run printing. We are a gang printer and therefore are unable to match colors 100% or match previous printed samples. We do, however, guarantee 80% match to your file. For future reference, we suggest downloading the CMYK Color Pantone Guide Book, to get the closest match. Once again, we apologize for any inconvenience, we hope you are willing to give us another shot. Please feel free to contact our customer service team if you ever need any help. Thank you”
"I have been working with GOt Print for over 3 years. They are quick, easy and excellent quality at great prices! I would and do recommend them to anyone who asks for printing recommendations. We always receive compliments on our business cards - 38pt trifecta with the black middle."
"Site is easy to use. Cards turned out good and arrived quickly. Only con -- and big one -- is customer service is not enough. Other places will look at design when you call and will tell you if the project will work. GotPrint only gives you the online proof, which oftentimes, is not enough. If I were working on a costly project, I would go with another company. And, will only use GotPrint for easy, inexpensive projects, such as business cards."
“Hi Bob! Thank you so much for your feedback. We're happy to hear you were satisfied with the outcome of your product. Please keep in mind that you do have the option in selecting "Manual 24hr PDF proof." This option will ensure that our processing team reviews the files uploaded in our system, to ensure that they are print ready. Selecting the "Instant Online Proof" is a file delivery method that instantly gives us your approval to proceed with production. All of our products will have the manual proof as an option, so please let us know if you have any questions. Thank you ”
A rep from GotPrint, GotPrint, has responded:
“Hello, thank you so much for your feedback. Please be advised that we do have an Instant Online proof, in which does display your files instantly.Please keep in mind that this proof is set up with 72dpi, however when we print the files, it will be printed with 300-350dpi. Aside from the resolution, the files will print exactly as it is displayed on your Online Proof. Please feel free to contact our customer service team for more information. Thank you”