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Product & services pricing
4.25/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.18/5
Customer service:
3.86/5
Return/Replacement policy:
4.15/5

Verified
5/5

2018-05-22

Great Job.

"Always great work and on time. "


Verified
5/5

2018-05-22

Got Ptint - Got Happy

"Excellent job results shipped in a timely fashion!"


Verified
5/5

2018-05-22

Great Support!

"I really appreciated the customer service I received. It was my first time using the site and your staff couldn’t have been more helpful! They gave suggestions, advice and tips for a great end result! I’d use GotPrint again. "

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Pricing of products and services
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Verified
5/5

2018-05-22

they were very nice

"I would order again very nice"


Verified
5/5

2018-05-21

Cards are clear and very presentable

"Staff caught a composition aid that would have shown on printed product. The cards have a richness that none of my business cards had in 50 years of working."


Verified
5/5

2018-05-21

Great service

"A quality card delivered fast at a nice price."


Verified
5/5

2018-05-21

Best printing and service..but..

"I have had great success with gotprint with a few exceptions, some with quality control regarding printing and packing and several with UPS handling. I have made some suggestions to GP as to the manner in which they pack and have complained to UPS about their total disregardful for shipping & handling and for leaving damaged packages at my door. If GP can make their shipments UPS proof i will continue my relationship otherwise I'll seek another vendor.
Understand, I am a huge fan of gotprint and love the product line..I'm just trying to have them and UPS step up their game so none of us will lose time and money over what should be a simple fix. Thank You.
"


Verified
1/5

2018-05-21

Not good

"Fonts on product that arrived were different than the proof I approved and the borders on the cards were uneven. I discarded the entire order and reordered from a local printer.
"


Rep reply posted 2018-05-22
A rep from GotPrint, GotPrint, has responded:

“Hi Joe, thank you so much for your feedback. We deeply apologize for any inconvenience in which you may have experienced. This does not sound like the quality of print in which we guarantee; therefore, we have already contacted our quality control team on your behalf, and they are currently investigating this matter. Please keep an eye out for your email as all notifications will be sent there. Please let us know if you have any questions. Thank you ”


Verified
5/5

2018-05-21

Fast and great quality! Thank you!

"Shipping was fast and great quality! No problems, will use again."


Verified
5/5

2018-05-21

Recommend!

"I was very impressed with the quality and overall service. I strongly recommend these guys as business card provider. I plan on using them again in the future."


Verified
5/5

2018-05-20

Great product

"It was really easy to create my new business cards. It will be easy to make the changes I need when I reorder.
"


Verified
5/5

2018-05-19

Great Service from GotPrint!

"I'm a new business owner and I needed to have promotional marketing material made. I have a little design experience but needed to have my design perfected for print. I used their design service and I am very pleased with the quality of the postcards I purchased. I forgot to mention that they were the best price I could find. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-05-18

Fast and high quality

"Printed two different 2-sided postcards. They both were on time and professionally printed. "


Verified
3/5

2018-05-18

surprised

"The printed background was darker than what the original looked like. I can still read the information on the card so it wasn't a total loss."


Rep reply posted 2018-05-21
A rep from GotPrint, GotPrint, has responded:

“Hello, thank you so much for your feedback. It does look like the artwork was created on our Online Designer so if ever you receive something you are unhappy with, please be sure to create a problem message so that our quality control team can investigate. Please let us know if you have any questions. Thank you”


Verified
5/5

2018-05-18

GotPrint is Superb!

"I have printed with GotPrint for many years and am so happy with the job they do on every item, as well as their extremely responsive customer service. Virtually everything I print with GotPrint turns out as expected, and in the rare case where something goes awry, they always have made good on things if they are at fault. I love some of the new products, and my clients are very happy with me and GotPrint."