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Product & services pricing
4.25/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.18/5
Customer service:
3.86/5
Return/Replacement policy:
4.15/5

Verified
5/5

2018-05-12

"Great, received help from your employee on the chat line. Like the business card."


Verified
5/5

2018-05-12

Perfect

"Love it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"

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Verified
5/5

2018-05-11

Great

"It was what i asked for and on time"

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Verified
5/5

2018-05-11

Yard signs

"Super great! Look forward to future purchases with your company! Very Pleased. Thank you"


Verified
4/5

2018-05-11

not bad, it was good but the cards were a little off then what i had asked for but that's okay you get what you get ?

"first time ordered and the first impression is always the most important impact that you will ever do."


Rep reply posted 2018-05-11
A rep from GotPrint, GotPrint, has responded:

“Hi Darryl, thank you so much for your feedback. We have reviewed your account and have noticed that the files were uploaded without any bleed. Please keep in mind that per our File Set Up Instructions, we strongly recommend that files are submitted with bleed to avoid any uneven white boarders from being printed. Unfortunately, as the Instant Online Proof was selected, our processing team assumed the files uploaded were exactly as desired to print. For future reference, please be sure to add the necessary bleed on to your files to avoid any white boarders. You may also select the "Manual 24hr PDF Proof" in which will ensure that our processing department reviews the files to confirm that they are print ready. Please feel free to contact our customer service team in case you have any questions/concerns. Thank you”


Verified
2/5

2018-05-11

I felt very deceived.

"I took hours developing a business card, and when I went to order it, the shipping and handling fees, that were never shown until then, nearly tripled the original $8.50 fee. The cards turned out fine. I am pleased with them, but felt very deceived. I sure wish they would have given an approximate dollar amount of what to expect for shipping and handling before I spent so much time creating the card. I would have gone with someone else."


Rep reply posted 2018-05-11
A rep from GotPrint, GotPrint, has responded:

“Hi Rick, thank you so much for your feedback. We deeply apologize for any inconvenience in which you may have experienced while placing your order. It is definitely not in our interest to mislead our customers in any way. This is precisely the reason why we have shipping estimates at the very beginning of the check out portion, as well as in the end, prior to placing an order. Please be advised that our website does indicate that out shipping cost is NOT included in our printing costs and even offers an estimated shipping cost once the zip code is entered. Nonetheless, we regularly price shop our competitors to ensure that we are providing our customers with one of the lowest shipping/printing costs in the market. Please feel free to contact our customer service team if you have any further concerns. Thank you”


Verified
5/5

2018-05-11

Beautiful Banner!!

"While the designing part of it was a little frustrating and the alert kept telling me the pictures won't turn out right it, I overruled it and it is a gorgeous banner! The print is not on top but in the material and the photos are high quality and details are amazing. I can only recommend it!"


Verified
5/5

2018-05-11

Never lets me down

"I have been ordering from you guys for years!! I do a bit of photography and have designed some business cards for a few personal trainers. The quality of your cards and price is awesome. I will continue to use your services for years to come"

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Verified
5/5

2018-05-10

Always great experience!

"I've been working with GotPrint for a while now and they always do a great job."


Verified
5/5

2018-05-10

Service and Quality

"Perfect service and excellent quality."

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Verified
5/5

2018-05-10

fast delivery and good quality

"we received it quicker than expected!"

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Verified
5/5

2018-05-10

Great looking signs!

"Very happy with the turn around time! "


Verified
5/5

2018-05-10

Got my business cards.

"Exactly as expected. I love them, I will be back. thank you."


Verified
5/5

2018-05-10

Very pleased!

"It was easy to design a personal business card. Good quality for small $. "

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Verified
5/5

2018-05-09

GOTPRINT SAVES THE DAY

"We had a benefit we were printing stickers for a benefit.
I was late getting the order in.
Not only did the staff at gotprint make sure my order arrived in time, they even changed the shipping in the 11th hour to get it to the event site in time.
Very professional, helpful, and the stickers look great.
Highly recommend
Chris/ Denver
"

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