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Product & services pricing
4.25/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.18/5
Customer service:
3.86/5
Return/Replacement policy:
4.15/5

Verified
5/5

2018-04-30

Beautiful Postcards at a great price

"Very nice quality and very quick turn-around"

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Verified
5/5

2018-04-30

Excellent Quality

"I have been pleased with everything I've ordered from this company. The quality, ease of use, and pricing are top-notch!"

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Verified
2/5

2018-04-30

still have not received cards

"Well, if you are not paying attention and you order a square card...BE VERY CAREFUL..who knew they made business cards that small.
So in to the trash the first order and they did come quick...now my new order has been shipped a while ago and still have not received them.
I so need these cards!!
"


Rep reply posted 2018-05-02
A rep from GotPrint, GotPrint, has responded:

“Hello, thank you so much for your feedback. We apologize for any inconvenience. Please be advised that we are only able to print based off of the product and size selected from our drop down menu. Unfortunately, it does appear that the 2x2 square business card was selected, with files to match. As we have no way of knowing which size you intended to select, the order was printed and shipped as originally submitted. We strongly recommend reviewing all options as well as sizes to ensure that you are ordering exactly what it is that you are looking for. Please feel free to contact our customer service team if you ever have any questions. Thank you”


Verified
2/5

2018-04-30

New management? Quality has been suffering for months!

"GotPrint used to be my go-to, but their quality has gone way downhill, and they are twice as slow as they used to be.
I gave them feedback a few months ago and thought it was helpful, but I just got another round of cards and half of them are done badliy. This means have of them are fine. This tells me it's a problem with THEM... (And that's why it's 2 star, instead of 1 star).

I'd give them feedback directly, but apparently, they don't care.
"

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Rep reply posted 2018-05-02
A rep from GotPrint, GotPrint, has responded:

“Hi Lori, thank you so much for your feedback. We're sorry to hear you feel this way, we take pride in the quality of print in which we offer and do apologize if you are unsatisfied with the outcome of your order. We have contacted our quality control team on your behalf so they will be reaching out to you shortly with further update on this order. Please keep an eye out for your email and feel free to contact our customer service team if you have any further questions. Thank you”


Verified
5/5

2018-04-29

AWESOME service and product!

"I was super pleased with their customer service and product!"

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Verified
2/5

2018-04-29

They are usually Fantastic!

"I will resolve it directly with them. I have been with them for many years, & I'm sure we can establish an understanding. Namaste~"

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Rep reply posted 2018-05-02
A rep from GotPrint, GotPrint, has responded:

“Hello, thank you so much for your feedback. We deeply apologize for any inconvenience in which you may have experienced. It does appear like our quality control team has offered you a Discount code so that a new order can be placed. Please be sure to check your email, in order to obtain that discount. Thank you”


Verified
5/5

2018-04-29

GotPrint Never Fails

"I've ordered from GotPrint for a while. I am very pleased with their quality, their service, their prices, and their Customer Service. I referred a friend, who is also very happy with their work. I will continue to do business with GotPrint."


Verified
5/5

2018-04-28

Superb service

"Ordered cards I designed and the service was wonderful. I attempted to go to a local printing for same day service. Their rate was in comparison was very high and the quality was poor. Now I prefer to wait for the couple of days for quality work, more quantities and better service."


Verified
1/5

2018-04-28

could not see the phone number

"spent all that money on the cards and signs and you can't read the phone number "

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Verified
4/5

2018-04-28

Super good quality, price and quick delivery!

"I would just say the help instant chat was not so helpful in my case. But, I would recommend others use this print company."


Verified
1/5

2018-04-27

Never got the prduct.

"I can really be fear here because i have not receaved the product yet. The traching number does not work so I'm not sure if this is even a real company."


Rep reply posted 2018-04-30
A rep from GotPrint, GotPrint, has responded:

“Hello Stephen, thank you so much for your feedback. We have looked into your order and based on the tracking number, the product will be arriving to you on Wednesday 2nd, by the end of the day! Please contact our customer service team if you have any further questions. Thank you”


Verified
4/5

2018-04-27

Very Good

"It took a while to figure out the program on how to make your design. That part isn't really user friendly.

Other then that the cards are great and we're delivered very quickly even without paying extra.

The quality o the cards are fantastic
"


Verified
5/5

2018-04-27

Great cards

"Everything from ordering to shipping was effortless. Thanks for the great looking cards. "

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Verified
5/5

2018-04-27

Great!!!!!!!

"This is better than Vista Print. I got great quality and color on the business cards for half the price. GotPrint is on my list "

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Verified
5/5

2018-04-27

Excellence

"The print was very small thanks"