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Product & services pricing
4.25/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.18/5
Customer service:
3.86/5
Return/Replacement policy:
4.15/5

Verified
5/5

2018-04-24

Great high quality prints for a fraction of the price!

"Great high quality prints for a fraction of the price I paid elsewhere. Will be coming back regularly!!"

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Verified
5/5

2018-04-24

great

"thank you! I love the design and service!"

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Verified
5/5

2018-04-23

Beautiful Cards at a Great Price!

"We uploaded our own design, and the process was seamless. Shipping charge was fair, and cards came out great. "

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Verified
5/5

2018-04-23

Love this company!

"I've used Got Print before and loved the company. Then I worked with someone new to design my bookmarks. The files didn't quite work right, so I broke down and used the in-house designers. They had a proof to me a few hours later when I was expecting at least a day of waiting for it, and the ordered was done and shipped very quickly. In way more than enough time to mail bookmarks to one event, and pack them to take with me to another event. The phone customer service gentlemen were great, first at helping try to get the art to work myself, and then in answering questions about how to get with the in-house designers. I'm truly impressed with the service and quality GotPrint offers. Payment has always been easy, too! "


Verified
5/5

2018-04-23

Got Just What I Asked For

"This most recent order was not my first with Got Print... if fact, I think it's my 5th or 6th and the reason I keep coming back is not just the quality of the product - which is always excellent, packed with care, and arrives in perfect condition - but the ease of placing the order.
That makes all the difference in the world to me.
"


Verified
2/5

2018-04-23

Print quality inconsistencies, communication frustrations.

"In trying to recreate the excellent and easy first print job I received, Gotprint asked me to upload a completely different type of image files, which resulted in a final product that was not as clean as that first order. I'm left wondering why they needed a vastly different file type the second time, and why the quality decreased when those second files seemed to have much more printing information contained.
Additionally, gotprint's website setup has a cumbersome design in terms of communicating order-specific issues. Any attempt at submitting an issue/question results in multiple emails that do not refer to eachother, making it hard to track where they are in the process of resolving one issue.
"


Rep reply posted 2018-04-25
A rep from GotPrint, GotPrint, has responded:

“Hi Bryan! Thank you so much for your feedback. We have reviewed your account and unfortunately, did not not locate any emails submitted pertaining to this order. We did notice that the "Instant Online Proof" was selected with the purchase of your order. Please keep in mind that this method gives us automatic approval to print the files you have provided as we are to assume that you are uploading print ready files. For future reference, If you would like to have our processing team review the files to ensure that they will be print ready, please be sure to select the "Manual 24hr PDF proof." Please do not hesitate to contact our customer service team for support in case you ever have any questions. Thank you”


Verified
1/5

2018-04-23

Never was done

"I had repeated issues with the image I loaded for the order. It never did work right. Then I got on another website and ordered the same thing and my images worked first time with no problem. I wasted a lot of time trying to reload them to Got Print. "


Rep reply posted 2018-04-30
A rep from GotPrint, GotPrint, has responded:

“Hi Sharon, thank you so much for your feedback. We sincerely apologize for any inconvenience. We have looked into your account and unfortunately, it appears that the order was canceled per request. We reviewed the files originally uploaded and it does appear that there were numerous issues with the dimensions on the artwork. Our processing team did send out instructions and specific steps to take, in order to correct those issues and upload new images. Unfortunately, a request was received to cancel the order, in which has been processed. We're sorry this order did not work out for you, please do not hesitate to call in whenever you have any concerns/questions. Thank you”


Verified
5/5

2018-04-23

Great Service

"Order my business cards. Lots of templates to choose from. Made my selection and businesses card received within 8 days."


Verified
5/5

2018-04-22

Wink's Mobile Headlight Restoration

"great service and quality. Easy to use templates "


Verified
5/5

2018-04-22

A little tricky but good results

"The styling application was a little difficult to work with however after some trial and error it worked well with great graphics."

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Verified
5/5

2018-04-22

Great Quality

"This was the 3rd time I’ve used this service and all 3 were great experiences "

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Verified
5/5

2018-04-21

good job !!

"printing perfect !
printed fast !
delivered faster !
"

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Verified
5/5

2018-04-21

They did an excellent job.

"Great job gotprint.com. I am very happy with the product and the service. "


Verified
5/5

2018-04-21

Easy to use & happy with my business cards

"So, I needed business cards, looked around, and stumbled onto GotPrint. Super easy - for one set of cards I had the artwork. All I did was upload the artwork, select the stock, and done. For another set, I had to design it ... seemed scary, but was NOT. Uploaded the logo, and then used the intuitive tools to craft my cards. Once done, selected the stock, qty, ... done. Received both earlier than scheduled ;))
They look great!!! Thank you.
"


Verified
5/5

2018-04-21

Awesome Services

"Awesome services and will continue to do business with you guys. "

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