"The process was made clear online but the support over the phone from GotPrint Staff was excellent. The only problem we had was we ordered the $4.00 mock up (preview) to see before placing the order for our business cards. We had ordered rounded edges but when we received the mock up, it was of a square business card (basically just the design we had submitted on their "preview') and the template lines where not displayed. Having had the cards design outsourced, we did not have the ability to place the mock up lines on our own and did not understand why GotPrint would not display the mock up with rounded edges already or with the template lines so we could make a judgement call. However, after talking to staff - they said they could make a one time exception and speedily sent us the card with the template lines. This was frustrating as we felt it should be an option to begin with, but we did appreciate them helping us when we were in a bind. Thank you!"
"Not only was I pleased with the results, I gave recommendations to my clients!!!
"
"We have ordered couple of times from GotPrint and orders were always on time and looked pretty good. Their customer service is also very helpful and nice. "
"Simple & beautiful! Great!"
"From an easy and intuitive website design and ordering process to fast delivery they are my goto online printer!"
"Awesome Job, Gotprint delivers and exceeds what they offer."
"You guys are doing a great job, Keep up please. I received my before even the estimated shipping time.
Thanks.
Marchelo."
"Super satisfied! Easy to work with staff. Extremely pleased with results."
"My cards turned out so great, and the turn around was faster than I expected! They look so professional! "
"Easy to use design tool. Fast service. Great products! Best prices that I can find anywhere! Fast shipping.
Even had a missing banner (1 out of 15), they reprinted and shipped it asap! I had it in plenty of time for my event!
They deliver every time!"
"Great experience and product!!! Thank you!"
"I don't do computer design and have only occasional needs to design and order postcards and sales tags. So every time I begin again, I'm rusty. But the templates and instructions are very easy to follow. And if I can't figure something out, Customer Service is right there to guide me home. The printed products are always exceptionally well made and arrive super quick. I absolutely totally appreciate GotPrint for what they offer and do! Thank you!!!"
"Easy to use website, great quality and fast shipping!"
"GotPrint always delivers on time and as expected. Excellent experience every time. "
"this is my third round of cards trying to get the color right for my cards... the colors are just too dull, but the triple layer card feels awesome... so I guess i'm gonna have to try again... good thing it's not super expensive. once i get it right, i will be able to get them for the entire office."
A rep from GotPrint, GotPrint, has responded:
“Hi Angelina! Thank you so much for your feedback. We're happy you liked our Trifecta stock, as it is one of our newer but popular stocks. Please keep in mind that this stock does not have UV lamination, so please ensure that you submit your artwork with bright -CMYK color densities. Another option is to go with our standard 14pt gloss coated cover with UV. This stock has High UV lamination in which will certainly make your colors pop! Please feel free to contact our customer service team if you have any questions. Thank you”