"I used the online desiigner effectively to make my business cards. When I realized I had a typo after I made the order I was able to reach someone in customer service and cancel it with no hassle or cost, since it hadn't gone to print yet. When I finally made my order for Super Deluxe thick business cards with velvet finish, it was delivered within 10 days. Really high-quality very impressive cards. I would definitely use this company again and again. The price I paid was 1/4 of what it would cost at any other company for such Deluxe cards! "
"Shipping was on time. Service waa on point. The product exceeded expectations. Overall great experience."
"Put the order in for 15000 business cards. They printed them in a couple of days. Three days of shipping and I had a great quality product."
"I was going to use got print for all of my company marketing and their customer service rep was so rude I decided to go with another printer that was slightly higher in pricing. Better customer service and they would have been my preferred vendor for 1000 agents in our company."
"Used online design program, created what I wanted and they turned out great!"
"Fantastic job. Fast and professional. You make us look good.
Thank you.
Lis"
"They sent my order to another state and sent me someone else's order. Then they gave me a long list of things I needed to do in order for me to get my order. Then they where very unclear on what they where going to do and when, this had been nothing but a stressful situation. "
“Hello, thank you so much for your feedback. We deeply apologize for any inconvenience in which you may have experienced. We dropped the ball on this one, and we take full responsibility of this issue. Although mistakes like this are very uncommon, as we take every possible measure to prevent issues from happening; unforeseen issues do happen from time to time. Because of this, we have provided a full refund on the order. Once again, we sincerely apologize for any inconvenience. We hope you are willing to give us another shot in the future. Thank you”
"I'm a professional designer and you get allot for your money with these guys. The quality is astounding. Will def order again."
"First class work and timely delivery"
"I have been using GotPrint for several times. It is commonly good! This time, I made a little mistake leaving the phone number and website into very small sized font. I hope that some one could have pointed out this mistake to me before it had been printed.
Thank you!
Minnie"
“Hello, thank you so much for your feedback. We sincerely apologize for any inconvenience in which you may have experienced. We have reviewed the files in which were originally uploaded and unfortunately, it does appear like the files printed exactly how they were uploaded. Upon further inspection, we noticed that the "Instant Online Proof" was selected. Please keep in mind that this selection does give us confirmation that you are uploading files exactly as you would like to have them printed. This feature avoids being notified by our processors, of any potential issue(s), with artwork that may or may not be intended - in which will avoid production delays altogether. For future reference, we strongly recommend selecting the "Manual 24hr PDF Proof", so that our processing team can review the files to ensure that they are print ready. Once again, we deeply apologize if this has caused you any inconvenience, we hope you are willing to give us another shot in the future. Thank you”
"Great customer service. Easy website. Quality product delivered within a reasonable time. "
"Love the cards that were ordered. The only thing that I would change is more options for colors for the thick stock than just black and red centers. "
"Got print did a great job in all aspects of my project."
"Got Print does a great job for my business. It is affordable, and very high quality every time!"
"VERY EASY TO ORDER. TURN AROUND TIME WAS VERY QUICK. CUSTOMER SERVICE WAS VERY HELPFUL."
A rep from GotPrint, GotPrint, has responded:
“Hello, thank you so much for your feedback. We deeply apologize for any inconvenience in which you may have experienced. We take pride in our exceptional customer service and do apologize if you have received anything less. All of our phone calls are recorded, so we will be looking into this matter that you have brought to our attention, at least for coaching purposes. Please feel free to contact our supervisors to further address your concern. Thank you”