"Over my expectations for service and product quality."
"I ALMOST gave you 4 stars because your site is not as user-friendly as other online print services. I first started using GotPrint five years ago, and I still haven't found anyone else on the internet who can match your quality or beat your volume pricing. I have never been disappointed, and you have always impressed my clients with outstanding print materials. Well done, GotPrint! "
"Speedy good quality service"
"I don't know what is more disgusting, their "VELVET TRIFECTA" or their VELVET CUSTOMER SERVICE... After years of business with them, they did not care to replace my order for something worth my money. I WILL NEVER EVER DO BUSINESS WITH THEM, LET ALONE RECOMMEND IT."
"The ordering process was flawless, the shipping was quick and the quality is excellent. Will definitely use this company for more projects. If there was an envelope option, I missed it. But that was probably my fault."
"I needed help with the dimensions and they were not able to help."
"Easy to download our information; product was as described; price was uber reasonable; delivery was timely; THE BOSS WAS HAPPY!"
"As always the GotPrint staff was helpful and have several times gone beyond the call of duty to research items that were not apparent on the GotPrint web site. Their prices are competitive and their printed products have consistently met my expectations."
"Quality service and quality product is always their first priority. I use GotPrint for all my printing needs! They are the best!"
"Great experience from start to finish "
"So perfect in every way. Love working with your company. I've gotten better with creating my own design, thanks to your incredible system, and trust in us, the customers... you guys rock!! "
"Beautiful printing, reliable service."
"I was promised a quick turnaround on our order, but the order was more than 5 business days late, and there was not enough a call to let us know.
When I called the customer service department to inquire about our order (our 3rd time re-ordering 5,000 envelopes) the lady was incredible short and rude with me.
To say we are disappointed is an understatement. You have lost our business due to your lack of communication on the front end, and your rude service after I had to initiate the call. "
"Have used them many times, fast and never a problem."
"They look great - good job "
A rep from GotPrint, GotPrint, has responded:
“Hi Rochi, we're sorry to hear you feel this way. Our Trifecta paper is the same paper we have used since we first launched, so we are a bit confused as to what the issue is. The order was for our 24pt Trifecta paper, and as promised, we printed your order on our 24pt Trifecta paper. We reviewed your chats with our company and you stated the paper was thin. Please use a gauge to measure the cards as we can assure you, the cards are 24pt. As for the "velvet" texture, this is just a description of the paper. To get a true sense of what the paper will feel like, it is always best to request a free sample kit. Please let us know if you have any questions. Thank you”