"I had a minor problem with my order on my end. It was a layout problem. I called customer service before the final proof was approved and the rep walked me through on how to fix the problem. The rep was very patient with me as she waited on the phone for me to do the series of steps that were required for the final proof. I felt confident that when my order was to go to print it would be the way I wanted it and it was. My postcards look great because of the time the rep gave me to help me make them look great!"
"you did a great job on printing my cards, really !"
"Super faster service and quality products. "
"Great job on my foldable card idea. Very glad I found GotPrint."
"GotPrint has consistently and faithfully taken my art files and produced marvelous marketing pieces for my clients since I started sending them my work in 2004. The more you order, the better are their prices. GotPrint's quality is unmatched! They deliver on time and back up their promises with excellent customer service. I highly recommend GotPrint to print all your designs!"
"my acrylic board had spots, bubbles and scratches, poor quality finish"
"Tried using several online printing services for my custom business card, and I found that GotPrint's visual tools provided the most clear guidance on margins, proofing, etc. I felt completely confident once I placed my order. When the cards arrived I was very happy to see the wonderful quality of the printing and finish. Completely consistent cutting throughout the batch, and with nice clean, professional edges. And what a price -- keep up the good work, guys!"
"I am very disappointed with the customer service and lack of professionalism I was treated with. There were quite a few issues with my order and some of them could have been avoided if they would have made a simple phone call, instead, they went ahead and just sent me the wrong product, knowing that it wasn't what I ordered, I tried to call and speak to somebody, but they only deal with claims through email and not over the phone, what kind of company does that ?!? I also tried to explain to them that I would have ordered all our employees cards from them and we have over 20 employees, but they couldn't refund me or even just remake the cards that they messed up on instead they just offered me $20 off. I will not buy from here ever again, nor will I recommend it to anybody."
"Our business cards turned out great as always!"
"GotPrint has a very friendly platform to place the order. Also, they quick reviewed my images and suggested to upload an image with better quality so my cards came very nice. Quick delivery too; flawless process from the beginning to the end with unbeatable price."
"I have easily convinced all of my clients to purchase their business cards from GotPrint. Their offering of four different styles of card stock Trifecta will become the new standard. the moment i hand out my business card the reaction from people leaves a lasting mark. "
"I needed to cancel an order and the guy was extremely rude. I asked to speam with a different representative. Not food for my first time calling."
"They made it easy from start to finish, will definitely be using GotPrint again! "
"I had a problem with cards and they basically said that’s nice we don’t care. "
"Very easy to upload design. customer service was quick, friendly and efficient. I had to increase the quantity that was originally ordered. I was able to do that via email>"
A rep from GotPrint, GotPrint, has responded:
“Hi Jeremy, thank you so much for your feedback. We apologize for any inconvenience in which you may have experienced. Please be advised that we can only print what is provided to us by our customers, and based on the approved proof, this order is matching. Please note that the files were in RGB color mode,which is the reason why there may have been a color shift. When comparing the two proofs referenced, there is a clear difference in the images due to the file errors. Unfortunately, we are only able to print based off the files upload and approved. This proof was initialed by 'JN', in which gave us full authorization to send the order to print. Regardless of this, our quality control team has offered you a Discount Code, in case you would like to update your files. Please be sure to check your email and approve the code so that we can get that sent out to you. Please feel free to contact our customer service team if you have any questions. Thank you”