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1/5

2021-01-17

Holly ****

"If you're like me who had to go to anger management then you will be putting what you learned to the test. No video quality over 140p, God forbid you want to log into it the log in page never **** works or it "logs in" but not really cause it never verifies the log in. Customer service is absolute ****. **** serving my country and this is what I get in return. We have how big of a budget and you can't get good wifi. **** this company, **** this wifi, and **** who ever though scamming service members was a good idea. -10 rating. "

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1/5

2021-01-08

Federal Goverment allowing Unethical treament of service members.

"$30 a month for 3Mbd/s speeds is comparably one of the worst deals in the United states which is already considered to have terrible internet service globally. On top of this, Gowifi (Viasat) service is completely unreliable. Service drops below 1Mbd/s during peek hours every day and will go down repeatably. Consider yourself lucky if it comes back up right away. Service went down in our barracks 3 days ago and doesn't appear to be returning anytime soon. Other service providers will give a partial refund if they are not able to provide the agreed service for an extended period of time. No such luck with Gowifi. Outside of data hotspot, Gowifi is our only option for internet in the barracks. You are forced to agree to less service for a higher price and have no recourse should they fail to provide even that. Service members are hungry for literally any other service provider to comer here and compete with Gowifi. "

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1/5

2020-08-31

Unusable

"I can’t even play a simple video game without rubber banding around the entire map nor watch a video over 480p without stopping and buffering every five seconds yet I pay 60 dollars for something so useless."

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1/5

2020-04-23

Do Not Pay For This

"The absolute worst internet connection I've ever had. DO NOT PAY FOR THIS. Its literally a scam setup for servicemembers straight out of boot camp. Pay your phone provider the extra money for a hotspot connection it's cheaper and better connection with less outages. The most shameful company I can imagine."

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1/5

2020-04-02

Why the **** is this allowed?

"I'm paying 50 bucks a month for their 30 mbps plan and I'm getting 700 kbps of speed. This is some next level scam. "

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1/5

2020-02-08

Phone hotspot is legitimately better.

"Please don't waste your money. It seems like the convenient choice but trust me when I say the service is near non-existent. I'm on NAS Pensacola and couldn't even get through 15 minutes of a movie on standard quality without it stopping to constantly buff. Gaming is virtually impossible if you don't want to die every match. At best, you can use it for casual browsing but $50/mo for worst internet than I've had overseas is not worth it at all."

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1/5

2020-01-25

HORRIBLE

"Honestly the worst WiFi ever. Constantly disconnecting, slow as **** and way too overpriced for the quality it gives you. Servers are constantly going down and the wait times to call are always long. Horrible ****. I hate this WiFi with a passion."

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1/5

2019-12-07

Can't even call it a service

"I would give it zero stars if I could. The worst piece of crap I have ever used. Connects just fine until you actually need to use it. The moment you actually need to use it, it kicks you out. I was in a hospital ER, no cell service, only gowifi. I couldn't even send a text message that's how bad it was."


1/5

2019-11-17

The worst

"The worst service for providing internet capabilities by far! If you own an apple product get ready to be shut down at nearly every turn. I have an iPad an iPhone I bring on dets and at every place I’m forced to use go Wi-Fi at it makes getting any work done nearly impossible."

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1/5

2019-08-04

"Your WiFi always kicks me off when I’m doing something it will disconnected from WiFi and it’s starting to get real annoying "

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1/5

2019-05-15

Worst internet service ever

"Keeps dropping. Called customer service, worked for a day then had the same problem. It says 30 MBS but when you do a speed test itnis only between 2 and 4 MBS. Will not call back. Waist of time and money."

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1/5

2019-04-05

Worst service I have ever had. No buy it!!

"Never works and they always charge you. Even if you paid for a full month for a premium package and the service was down / offline for 29 days out of a 30 day month they will still charge you and refuse a refund. The service doesnt work but half the time and when you call they want to troubleshoot for an hour and make you go through endless crap when they know its always their crappy equipment. If you are in a country where you have access to phone data, just buy a larger data package and skip this crap service all the way around. "

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1/5

2018-09-01

Trash

"How do you expect me to pay for this crap? I pay just as much as you would for good internet and cant even watch a video with out it buffering literally every 10 seconds. This wifi is trash."


1/5

2017-11-26

Here on base gowifi is only working maybe one day of the week. If that.

"You can't even run a video for 5mins."

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1/5

2017-10-25

GoWifi ****

"We travel around the country in our RV and stay on many Navy campgrounds. We have NEVER gotten good wifi reception even when parked right next to a repeater. Have called them many, many times to troubleshoot. Once in awhile we'll get a good tech to talk to, but most of the time we are told lame stories. The latest story being that our RV contains too much metal which blocks the signal. Again, we were parked within 100 feet of the repeater. Even standing outside with a device get little to no signal. UGH. "