ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.65/5
Chance of future purchase:
3.28/5
Shipping & packaging:
3.34/5
Customer service:
3.13/5
Return/Replacement policy:
1.25/5
Featured Review


Verified
5/5

2020-02-09

Always a Customer Service Company

"Delivered a little ahead of when it was due. What was received is what I bought. It cost a little more than $100 less than buying local even with the tax and transfer fee added. Which is the main reason I shop Grab A Gun."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-02-08

buying a firearm

"ored on Friday recd. at FFL dealer Tuesday service better than my spelling great service thank you"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-02-06

Awesome mag !!

"I bought this for my Armagon G12
Fit and function top !!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-02-05

Quick efficient service and great product

"Good price. Quick shipping and a great product."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-02-05

Nailed It!

"I ordered 4 extra mags for my Ruger Mark 4 Target and seriously....if I was pressed to have anything negative to say about the entire transaction.....somebody would be just plain outta luck. GrabAGun is just exactly how an online transaction should go. Plus, the selection, fast shipping and prices.....Yeah Well....I'm a Fan."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-02-03

Wrong Product Sent

"I ordered moon clips for the Ruger LCR, and was sent moon clips for a Ruger SP101. How do I rerurn for the correct item?"


Verified
5/5

2020-01-31

Very Pleased

"Excellent gun w/red dot. Excellent Price.
Picked up at their store. Very friendly, helpful & quick process. Very happy with entire process. Will definitely deal with again!
"

Detailed Review Benchmark + -
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-01-30

GrabAGun in general...

"I've ordered a lot of stuff from GrabAGun and they I've always been VERY satisfied - everything is as advertised and comes when predicted or sooner. These are GREAT folks to deal with .
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2020-01-28

Dirty gun

"Took 5 days for grabagun to ship gun. When I picked up my ss revolver I couldn't believe that it was covered with dirty finger and hand prints. Filthy!! Never buy from them again. They're cheap for a reason..."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2020-01-28
A rep from GrabAGun.com, grabagun, has responded:

“Sorry for the issue Diane. We are a high volume shipping operation. We don't open guns and touch them. They arrive on pallets from manufacturers and distributors and are shipped right back out. If your revolver had finger and hand prints on it when you went to pick it up, those likely would have been from the receiving FFL, who handled it before you arrived in order to get the serial number off it. A transferring dealer is almost always going to put their hands on a firearm before a transforee takes it home. ”


Verified
5/5

2020-01-20

Very satisfied customer

"I have been very satisfied with several earlier non gun purchases from GrabAGun and last week ordered and received a handgun. I live in Prescott, Arizona and ordered on Sunday afternoon. The item shipped on Monday morning and arrived at my FFL by noon Wednesday. Your service, price, and follow up was professional and exactly as advertised. I had an excellent experience in all parts of the purchase and 100% recommend GrabAGun. D.S."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-01-20

Loads’fun

"This was a great online experience. Best price anywhere! Super fast shipping! Couldn’t have been better! Easy to use purchasing process. Keep up the premium service Grab a Gun!"


Verified
5/5

2020-01-15

Great service as always.

"Ordering was easy and everything was delivered quickly. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-01-13

Will do biz with them again for sure..

"Ordered my rifle on Friday 01/10/20 and to my surprise the next day Sat. 01/11/20 my buddy from the FFL called me around 11:00 am as it had arrived. It got there in less than one day, granted they're in north Texas and we're in south Texas but it arrived like a say in less than one day, it was double boxed, no damage and ready to go. I will definitely do business with grabagun.com again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-01-03

Bersa Thunder 380 Plus magazine

"OEM product at the best price I could find anywhere on the internet. Very reasonable shipping cost too. What more could you ask for?"


Verified
5/5

2020-01-03

Glad I found Grab A Gun!

"Had what I was looking for at the best price I could find. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process