"I'm not sure why there are so many negative reviews for Grab a Gun. I placed an order yesterday morning around 10am eastern time. My local FFL dealer contacted me at 1 PM with news that my Canik TP9SFX with Vortex Viper red dot was already in! Not only did they provide me with the lowest price I could find. Only $7 for shipping and got an overnight shipment! Wveryone needs to understand that Grab a Gun is a computer based company with ZERO warehouse space. They find the best deals online and provide us with those deals. I will 10000000000000% order with them again! Thank you for a great buying experience!"
"When I made an error in my account, customer service was very great to work with. They were able to help with it over the phone. Everting was corrected and the deal was able to go through with no problems. Thanks for all that you do and for all the great deals you give."
"I have toyed with buying online for awhile having bought all my guns from LG's and not knowing what to expect. took the plunge on Sept. 2nd and had in my hands Sept. 4th. The price I could not pass up nobody could touch it on a great gun S&W M&P 2.0c. FFL transfer guy could not believe the price I paid he has the same gun only the full size and paid 2 hondo more. I highly recommend Grab-a-gun. "
"I’ve bought quite a few firearms from these guys. The deals are always and delivery is super fast. "
" I seen the gun I have been following. Ordered it, got in with no problems. Thanks GrabaGun.com! -Awesome gun! (new S@W M&P9 Gen2)"
"Went in search of a specific product (Magnum Research brand .50 magazines). Lo and behold, Grabagun.com had the best deal. Ordered (easy and secure process), tracked, delivered and pleased!"
"Fast shipping and fair prices, will be buying more from Grab a Gun!!"
"This is my 2 nd purchase with Grab-A-Gun and I have always had my items delivered very quickly."
"Overall this was a good experience in price, quality and delivery "
"It was a pleasure to do business with your company. I appreciate the service and easy transaction. Great deal on the M&P Shield 40. Your prices are unbelievable!!!"
"Great purchase price and shipping charges. Easy purchase and shipping to known FFL in California. Shipping took longer than expected, but still a great seller and process. "
"Wanted a unique gun, this one fits the bill at a great price. The finish is better than expected for a gun at this price. I was pleasantly surprised to find out the gun is capable of shooting all types of 22 cal. Including 22 mag. Also came with a coupon for free shipping on extra cylinders for 29.99 each. I have shot 22lr, 22 mag, and 22 bird shot with no problem. Might get additional versions with different grips"
"Ordered & received timely. Price was reasonable."
"I recently purchased a handgun and the transaction went very smooth and shipping was fast i also purchased a scope for it and like the grab a quote. I will be using grab a gun again for future purchases"
"I ordered two EAA Witness 10 mm magazines. I received one 10 mm and one 9 mm. GrabAGun not only sent me a replacement 10mm but also sent me a second free magazine to make up for the problem with my order. Excellent and personal customer service. I will definitely order from them again."
"On 8/24 Tried to buy a S&W M&P the transaction went through, then the next morning get an email and the credit card processing company flagged it as a security risk and refunded the money. They didn't ask me to call, didn't ask or suggest anything. Just transaction canceled.
I try again, bought Ruger SR9 on line on 8/26 for 310.99. This goes through and no email about a security risk. When I go to pick it up, the very young man at the counter couldn't find it. He gets a someone to help and after a few minutes of both of them looking still couldn't find it. I get on my phone pull up the email order confirmation, and I show them the order number from email and they eventually find it. While I'm waiting I go grabagun.com and I see the Ruger I ordered on 8/26 is selling now for 289.99. I understand that price can change at the discretion of the store, but it left a bad taste in my mouth. I ask the young man behind the counter about it, he give me a blank stare, this has already take up more time than I had so finished the paperwork and took my gun and left. "
A rep from GrabAGun.com, grabagun, has responded:
“We use SalesForce for our CRM. It logs all incoming emails, chats, calls, and customer interactions. I can't seem to find any communication from you. I'll message you directly on here to resolve. If you really sent us 3 emails and can forward me copies that help me locate and find the problem, I'll send you two free magazines. ”