"Grainger may not be the best price but they have EVERYTHING!!!!"
"I set up an account thinking it was advantageous. It was awful because you wanted too much info. Wanted to get in and out and couldn't. Wish I had acted as a guest, Even this survey is awful. too much time spent to help you. Will only come here again if absolutely necessary. its like flypaper. Do not take my button answers too seriously as I gave up. Just wanted you to see these comments."
"Always a pleasure shopping at Grainger, and Grainger dot com is no different.They always have the parts I need for my maintenance business, and the service is second to none!"
"just what I wanted, but this survey is too long"
"Actually I did a search on the web for a tool and came to the grainger page."
"we have had excellent service and selection from Grainger"
"Happy with your service and ok with the pricing. The only reason I would not order from Grainger is that you (1) did not have the product or (2) your prices were highter"
"I do not usually have any difficulty find and comparing products this did not provide me with options and comparables."
"A quick and easy way to tell if a part is available at the local store. great way to save a trip."
"You have an excellent website for non-knowledgeable people like me."
"Good experience but I had registered in the past and the last 2 times it said problem with account and had to checkout as guest which took longer"
"The product search does not always pickup on key words."
"I used your online chat and that allowed me to find my parts for Fluke multimeter quickly"
"Easy navigation and different company products to choose from."
"Quick and easy, but too many pages to click through when placing an order through my company account"