"Upgrade your search function, make it easier to find products."

"Tech support: excellent! Site-based searches: manageable but clunky. Registration process for a first-time user...ughg. No error feedback, little assistance in registering. Cockamamie menu access on your 800 call in number: very frustrating."

"less than a few minutes,Your price are much higher than my wholesale supplier. In fact they are even higher that the retail stores."

"as a general experience... it was ok. You have a huge selection of products and your staff has always been very helpful. The issue is usually price. I have yet to find Grainger to be competitive or close to other suppliers in price - you are always the highest."

"I like the large number of products I found available. The prices, though probably not out of norm these days, is more than I expected."

"To many pop ups while I am trying to navigate and view products."

"GOOD AND VERY INFORMATIVE ON DETAILS OF ITEMS THAT I SELECTED TO VIEW.."

"It has been good for the last 44 years. Hope it continues to be"

"I WAS LOOKING FOR DRILL GUIDE BUSHINGS, THEY WERE NOT IN ANY ORDER AND SO JUST HAD TO SCROLL THRU THEM ALL. TIME CONSUMING."

"Very good, good chat very professional"

"Good, got what I needed in reasonable time and quality."

"I am extremely disappointed. I don't expect to have to repeatedly work around your popups. And after all my disappointments with your site, I need to answer ALL of the questions on your survey to be able to complain to you!"

"Too many surveys popping up, every time I visit I have to X out the damn survey questionnaires"

"Grainger is my go-to place for just about anything we need for this small metal parts fabricator. The catalog is a wealth of information to review, use, and even abuse considering all of the small notepad notes stuck in pages marking ideas, needs, wants, or things I really need. I applaud the annual book and all the work that goes into it."

"Fine but this survey has way too many repetitive questions. thanks."