"about 20mins. maybe next will be quicker because my shipping info and card info will already be ther"
"I am normally very satisfied with the Grainger Website, although today I didn't fine the particular product I was looking for."
"the live chat was amazingly helpful, it would have taken me a lot longer without it"
"was detoured by titebond premium option --- it's not the same glue as i had originally selected. you people are way too busy making this a complicated operation, including this survey. i clicked yes to take a survey,, but didn't expect this grind.try using commen sense."
"Grainger is a great company and their associates been great for the last several years 14y to be exactly, two weeks ago I ordered several supplies to repair a sump pump before my elevator inspection and once the order was placed online to pick up. ordered on Friday to pick up on Monday but the order never arrived and needed to cancel my 9 elevator inspections and reschedule with the city. grainger associate checking the order for me at the elston branch was not the friendliest, he didn't really empathize with me just said the order is not here."
"I would like to be able to view everything on my list at once, without having to go from page to page."
"My local salesman is a liar and I try not to order from you because I don't want him to get his commission for sales from my shop."
"I do not receive my KeepStock email notifying me when my rep places it. He has to forward me the email. This has been an ongoing issue for some time and has not been resolved."
"Thank God for your toll free number or I would have never been able to place an order."
"I have used Granger over the years, no problems."
"this was my 1st time using the site I had a long list of things to price out for my company, I found everything I was looking for and prices, just typed in general description and the search went exceptionally well"
"Great first glance well organized and will look into utilizing Grainger for company needs."
"First time on Grainger.com I was able to find the items that I needed and made a purchase. Overall happy with the website."
"todays experience was quick & easy"
"I like Grainger because it delivers faster than any other vendor we purchase from."