ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2012-03-14

"Once again I failed to do my research before ordering... if I'd done a simple search I'd have seen the numerous complaints about GraphicMX dating back to 2005. Their 3-5 day shipping turned out to be 22 days (just to put the package in the mail). Took a full 30 days to get my order. On top of that, two of the three decals did not fit my m/c.

But the real reason for my bad review is that their customer service is absolutely horrendous. My advice is to avoid this vendor at all costs...
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2012-02-04

"I ordered a custom graphic on 12/6 and am still waiting for my product. I have sent numerous emails and have heard nothing in return. VERY BAD BUSINESS!!! Do not purchase or deal with this so called supplier. Very friendly with emails on enquiry but totally rips your money off and no response to follow up emails. Business should be shut down!!!!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2011-07-27

"I saw that their prices were OK so I ordered a set of graphics for my son's Honda XR200 and my daughter's Honda XR100 on 6/27/11. They pulled the money out of our account on 6/28/11. Their website states that they ship in 3 to 5 business days. I called several times on 7/11 to see if I could get any information on my order and I had to leave a message on their phone. My wife called the next day several times and finally talked to someone and they said we would have our order by 7/15. Called several times on 7/19 and sent emails. Received email with tracking number on 7/20 and order arrived on 7/21. I opened the box and the Xr100 graphics were wrong. I've sent emails and left messages on their phone and still no response. Good prices but customer service is AWFUL!!!! UPDATE! Today 7/27 one month after the order was placed I received an email from Graphic MX saying if I PAY to ship the graphics along with a copy of the receipt back they will make some more. What company doesn't keep copies of transactions and why should a customer have to pay shipping for the company's mistake. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges