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449 reviews
4.61 / 5



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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2016-11-01

GRRRR EAT

"GREAT EVERTHING GOT HERE BEFORE TIME VERY GOOD SERVICE"


Verified
5/5

2016-10-27

Fast delivery, best price,

"Basic delivery service arrived in two days. The price was the best I could find (or my Citi price rewind can find) by over $8. Great job!"


Verified
5/5

2016-10-25

Satisfied

"Came on time and as promised. Product was as expected. I am very satisfied."


Verified
5/5

2016-10-13

Exactly as ordered

"The products received were exactly as ordered and that were received timely."


Verified
3/5

2016-10-11

Not Satisfied

"Ordered a 4000 lumens Honeywell flood light.
Had it installed.
My mistake >> I noticed on the box I received the 1500 lumens model AFTER it was installed.

A polite email to customer support was sent 'just after' this review explaining in detail what occurred.

After a number of back and forths. And their realization that the inventory control count for the part was REALLY wrong from the computer count a refund was issued for the difference in price for what I was charged and what I received.

Ms. Nicole was patient in my less than happy mood on all this.
"

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Rep reply posted 2016-10-11
A rep from Great Brands Outlet, Customer-Service, has responded:

“Thank you for your additional note. I see we are working on this issue with you. We are very sorry for the inconvenience!”


Verified
5/5

2016-10-09

Great Outdoor Light

"Easy to install, Nice Warm Led Light and reasonably priced"


Verified
5/5

2016-10-08

Great price

"We were able to get a First Alert home safe for the best price around. Arrived intact, and brand new in manufacturer's packaging. "


Verified
5/5

2016-10-08

Quick and easy

"Arrived quickley. No issues. "


Verified
5/5

2016-10-07

All as promised

"Quick response timely delivery right product as ordered"


Verified
5/5

2016-10-06

Did what they said at a fair price..

"Did what they said at a fair price.."


Verified
5/5

2016-10-06

"GREAT PRICE - IMMEDIATE SHIPPING!"


Verified
1/5

2016-10-06

Hasn't Shipped!

"When I ordered it was expected to be in stock on 09/30/16. It's now Oct 6th and hasnt shipped with an instock date of 09/30/16?

Edit: I will gladly edit my review again if response holds true. Here it is over 12 hrs after response and site still shows its expected to be in stock on 09/30.
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
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N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Rep reply posted 2016-10-06
A rep from Great Brands Outlet, Customer-Service, has responded:

“Thank you for your order and comments. We are very sorry for the additional delay. The manufacturer had a slight delay with fulfillment and in turn that caused us to have to push out the shipping date. I just talked with our purchasing department and we expect these units to arrive here in Chicago tomorrow or Monday at the latest. We will expedite your shipment at that time. Again, we are very sorry for the delay!”


Verified
5/5

2016-10-05

No Problemo

"Needed a bathroom mirror and liked The model/design that they had. Got an email requesting I fill out a form to validate credit info, plus 2 phone calls which seemed very legit. Emailed the form in, got a thank you reply email and received the mirror within a week through post service. Came in good shape and had no difficulty putting it up.

I had never ordered from this company before, but now that I've tried them, I trust them.
"


Verified
5/5

2016-10-05

Superstars!

"Fast order turnover...SUPER fast shipping! Love it :)"


Verified
5/5

2016-10-04

Great

"Product came as described and in a timely manner."