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Product & services pricing
3.79/5
Chance of future purchase:
3.75/5
Shipping & packaging:
4.05/5
Customer service:
3.63/5
Return/Replacement policy:
3.46/5

5/5

2024-07-20

Great unique pictures

"Found three excellent, unique pictures for our log home, one of which was a local waterfall that we would not expect to find on such a website. The availability of the sizes is great as we were able to a tall, narrow photo that looks awesome on our stone fireplace. Shipping and packaging was top notch with no issues."

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5/5

2024-07-20

Excellent quality

"Two large canvases arrived safely, extremely well packaged. The frames are great quality and the product looks amazing on our walls. "

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5/5

2024-07-20

Always quality beautiful art

"I’ve purchased 3 different pieces over the past several years, and I’ve always been very happy with the finished product. They’ve always arrived on time, and at very reasonable prices. I would buy from them again and recommend them to anyone. "

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3/5

2024-07-17

Art is great, wood is bad

"Quick delivery, well packaged. I think the print looks great but the wood is warped and must be of lower quality. The canvas won't even lay flat against the wall."


5/5

2024-07-17

Everything went so well!!

"Bought a white birch tree pic for my new living room. I love that you can look at the different frames before you pick one. We LOVE the picture and the frame looks awesome!!! The picture came very fast and was well protected in shipping. The shipping was a little pricey but hey its a big item. Couldn't be happier!!!!! Now I need one for over my bed........White barn with a few orange poppies!!!!"

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3/5

2024-07-17

Great art but shipping issues

"We ordered 5 prints in frames. One frame had a minor ding, One frame was the wrong color. We decided to keep these as they did not detract from our enjoyment of the prints. One of the prints was significantly damaged on the back side.

All the boxes were crushed and some had foot prints on them. I think Great Big Canvas did a good job but maybe needs to look into the company they use for shipping.

I was also pleased with the shipping timeframe and that all were delivered on or before they were supposed to.
"

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2/5

2024-07-17

Still trying to make an exchange

"I call daily, get voicemail. Emails have gone silent. "

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1/5

2024-07-17

Won’t give me myMoney back

"I bought 2 canvas pictures from Big Canvas. Both pictures arrived damaged with a hole through both the canvas pictures due to their poor packaging. I’ve asked them for a refund back to my credit card. It’s been over 5 days now and they still haven’t give me a refund back yet despite all my emails and phone calls to them. I will end up having to go to my credit card company and dispute the charge because Big Canvas won’t give me my money back. Don’t do business with Big Canvas. They won’t give you your money back if there’s a problem. And you can’t reach or talk to them by phone. Big Canvas is a Big Scam! Be ware of doing business with Big Canvas."

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1/5

2024-07-16

damaged

"order#241-8121 wooden frame is broken at top. Canvas will not be flat on wall. have tried to reach you with no luck. call or e-mail asap. nobody answers?????? you have my phone and my e-mail. Marilyn McPolin"

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5/5

2024-07-15

Colors are Perfect!

"This framed canvas is bright, colorful, and looks substantial with the gold frame. Very happy!"


5/5

2024-07-14

Great Experience

"Easy to shop & order. Picture and frame received in good time and is a quality product. It’s a great addition to our kitchen collage. "

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5/5

2024-07-12

great service

"The original two prints arrived damaged by the shipper and were refused. I reported this to GBC and received new undamaged prints in one week. The prints are beautiful and I highly recommend Great Big Canvas."

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4/5

2024-07-12

Very Good

"I got 7 32"x24" wrapped canvas movie posters for my home theater and they look awesome. The quality of the frame is solid, the quality of the canvas is good, and the quality of the print very good. I would buy more if I had the space.

The canvas was also wrapped very well for shipping and the shipping itself was reasonably fast.

Couple minor nitpicks:

1) The printed image is very good, but not perfect. There were a couple posters that had spots where there was no paint or ink, leaving a bright white, untreated canvas. It's hardly noticeable unless one really looks for imperfections - but at this price there shouldn't really be any imperfections.
2) That leads me to my next point: These are fairly expensive. For what you get, ultimately, I think the price is ok, but it would be tough to deem it a "value."

Overall, I am happy and would recommend them.
"

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5/5

2024-07-11

A stunning Andromeda Galaxy Print on metal totally lived up to my hopes!

"Delivery was faster than I expected and arrived earlier than committed. Packaging was top notch and print arrived in perfect shape. Very happy customer. Will order again."

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5/5

2024-07-11

Beautiful canvas

"Very quick shipping. The two canvases we ordered are very high quality and look great! We will buy from here again for sure!"

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