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Product & services pricing
3.79/5
Chance of future purchase:
3.78/5
Shipping & packaging:
4.08/5
Customer service:
3.67/5
Return/Replacement policy:
3.53/5

2/5

2023-12-28

No hanging kit or instructions anywhere

"While the artwork is as advertised, it is very challenging to hang. I have hung many pieces of artwork (even much larger ones) without much fuss. However, this piece has hinges that are recessed (the frame sticks out further than the hanging hinges). No standard picture hanging hooks can work as the hinges are also installed within an inch of the top frame. Great Big Canvas sent an instructional hanging video that indicated the wall art comes with a mounting kit. It did not come up with any kit or any instructions.

"

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2/5

2023-12-28

Canvas backing peeling off

"Purchased a canvas art work as a gift for Christmas 2023. Upon opening the box, immediately noticed that the backing was not adhered all the way to the art work- it was peeling off. We will have to glue it back ourselves. So not satisfied with the quality of the product. "

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3/5

2023-12-27

Not so good

"I thought the quality of the canvas painting should have been better quility"

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5/5

2023-12-27

Gorgeous

"Purchased two canvas portraits of Tunisia and they arrived before Christmas. Absolutely stunning! Plan to purchase more in the future! "

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3/5

2023-12-19

Never received order

"Order was never sent out. Response after a few weeks. Cancelled order."


1/5

2023-12-25

Disappointing

"Just an out of focus print with no contrast. Printed on fabric, not really canvas. No vibrant colors. Looks like a bad print, not a painting"

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5/5

2023-12-23

Love it!

"Exceeded my expectations by far! The canvas prints of movie posters made my theater room come alive. I wish I could post a photo!"

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5/5

2023-12-21

Excellent experience with Great Big Canvas

"I am highly impressed with Great Big Canvas. They have really good sales and do an impeccable job when it comes to framing canvas. The time it takes to receive the art is pretty quick and is also well packaged. I am so pleased with my recent order that I just placed an order for another painting today that will complete the room I am decorating. I highly recommend this company. "

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1/5

2023-12-21

Item never arrived

"The canvas print I ordered never arrived. The tracking is marked as "delivered" but the package was not there. A request for support sent to 'Great Big Canvas' 4 days ago remains unanswered. I am never ordering from this company again."

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1/5

2023-12-20

I filed a claim last week and have yet to hear a word.

"I received my package from UPS and it was empty - heavily damaged and no picture inside, I filed a claim and no one has responded.
Very disappointed that I have been contacted,
"


5/5

2023-12-20

Beautiful Art!

"The canvas art I ordered arrived well-packaged and is just beautiful! I’m very impressed with the quality and selection of artwork. I will most definitely recommend to others and be back to order more for myself!"

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2/5

2023-12-19

Meh!

"After waiting over two weeks for our poster, it arrived in a triangular shaped cardboard box. The box had been crushed in transit and the poster had 5 permanent creases. It is completely unusable. "

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5/5

2023-12-19

Excellent Canvas!

"We needed an updated picture for our living room so we ordered a canvas. It is beautiful and makes the living room look so much for colorful. Blends in well with the curtains and furniture. It came well packed in it's box and it was perfect. So easy to chose a canvas of your choice, order and receive. "

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5/5

2021-11-19

Great addition!

"We were looking for a print we could connect with for our new remodeled master bedroom. We chose this one, as the North Shore on Kauai. Love the frame too!"

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5/5

2021-11-20

Good product

"This was a gift and the receiver was thrilled. Had some weirdness with the confirmation email but customer service read my concern and had it rectified before they called me back. All in all, a good experience"

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