"I love the painting but the canvas was stretched over the frame unevenly. We had to rig the way we hung it so it would look even. Disappointed and sad because I’m not sure I could buy another painting from you. "
"When i moved from foothills with pines and running brooks to the desert I knew i wanted a Great Big Canvas picture that would bring some of what I left back into my new home. After hours of searching with the help of your thorough cataloging I found the right one ! The ordering process was easy, the delivery went smoothly, and the hanging device that you supplied worked beautifully."
"I couldn't believe when I pulled it out of the box and saw the vibrant colors and the reality of the picture."
"Excellent quality on the 3 canvases we ordered. We ended up upsizing one before everything shipped and it was simple to do so.
We get compliments on the pieces every time someone comes into our home.
The abstract pieces are our favourites. We thought the landscape piece would have higher resolution but it still looks great."
"I have placed several orders and have never been disappointed. Excellent quality every time. "
"Delivery was quick and not damaged. My choice of canvas was not exactly what I expected but that is not a negative of Great Big Canvas. "
"So many choices!! but came across a perfect illustration that commemorates a recent trip to Ireland and my obsession with sheep. Final product in floating frame was just as I’d hoped!"
"From the ease of searching fairly priced art work, to selecting the size, to the fast shipping, I have enjoyed my experiences with Great Big Canvas and will shop there again, for sure!"
"This is the second canvas painting I have bought. Timely delivery. Beautiful painting. I'm going to buy more."
"damage not worth the price"
“Hi brancod58,
Thank you for reaching out. I am so sorry that you've experienced issues with shipping damage. We are always glad to help with a refund if you prefer that to a replacement, in situations like this. It looks like our team has been assisting you with a replacement. I've sent you a separate email, to follow up and make sure your replacement canvas arrived in good condition. ”
"Came a week earlier than promised and piece looks beautiful. "
"It was easy to order and shopped quicker than expected. The large unframed canvas was packed carefully and colors
were as vivid as pictured. This solved an issue on covering an electrical switch box where I needed quick access and previously had a very large and difficult to move piece of furniture. Thanks a million! "
"Very quick shipping and the correct order arrived in time.Thank you."
"The exact painting that I was looking for for my client. Spent hours on line trying to find it. Placed my order in the size I wanted and in just a few days it came and was packaged very well to protect my investment."
"Looking for a site that sold canvas pictures and it was almost impossible to find. Most sites I searched had just paint by number. I just stumbled upon this site and it had the most beautiful vases of flowers I had seen. There were so many to choose from I could hardly pick as I liked so many. The package came well wrapped. I was very pleased and will order again in the future."
A rep from Great Big Canvas, CanvasTara, has responded:
“Hello Cawol86,
Thank you for taking the time to share your experience with us. We are sorry to hear that your canvas was not stretched correctly and certainly want you to have a product without flaws. We have sent you a message via email to gather more details and replace your canvas at no cost. We want to ensure you end up with a product that you absolutely love and are looking forward to learning more.”