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Product & services pricing
3.79/5
Chance of future purchase:
3.78/5
Shipping & packaging:
4.08/5
Customer service:
3.67/5
Return/Replacement policy:
3.53/5

1/5

2024-09-16

Missing Items, No Response from Seller

"I ordered 5 items and am still missing 2. My account is erroneously showing the items as delivered. I have reached out to the company multiple times, and no one answers their phone line. It goes straight to a recording. My emails have gone unanswered. I have filed a complaint with the FTC as well as BBB."


5/5

2024-09-16

Job Well Done

"Product was shipped promptly after order placement, was packed in a manner that prevented damage, was well put together and accurately represented what the website photo portrayed. Would not hesitate to order from this company again. "


5/5

2024-09-16

Beautiful Canvas Print

"Easy to order, quick delivery, lots of options for each print "

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5/5

2024-09-15

100% Satisfied with my canvas print

"Very pleased with my 48x36 stretched canvas print. Colors are vibrant, canvas well-made, no regrets. Frankly, I'm very pleased with GreatBigCanvas efficiency and expertise in providing me a painting I love. Would definitely buy from them again."

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3/5

2024-09-14

Still waiting!

"Two shipping dates have passed and still don’t have the print. Not cool!"


5/5

2024-09-14

Iceland

"The picture is stunning! I absolutely Love it!! Thanks"

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5/5

2024-09-14

Framed Canvas Prints

"I ordered two framed canvas prints (autumn leaves). They arrived fairly quickly, they were well packed & arrived in perfect condition. The framing was perfect & they were very easy to hang. I hung them in my dining room & it makes the room look warm & rich. I am very satisfied with my purchase."

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3/5

2024-09-14

Average

"The photo on canvas is average at best. Seems pixelated and something you’d buy at an average store. I’ve seen the same quality at ikea, only problem is I spent 5 times the money. The quality of the frame is decent and the canvas is folded pretty well. The website was easy to use. The service was great and the shipping was prompt. No complaints on that end. Would never buy again. "

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1/5

2024-09-12

Impossible to Successfully Contact This Company

"Seven days ago, my purchase was damaged in transit before it ever reached me. The local PO returned to sender. I have called several times, was only able to leave one message as the recording said their office was closed (this was during business hours and on business days) on my other attempts. I have emailed twice - first time 7 days ago and again 3 days ago - no one responds to these emails. So they have my money and I have nothing and am unable to speak with anyone or get any other kind of response. Now I will have to stop payment and look elsewhere. Buyer beware!"

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2/5

2024-09-10

Damaged picture arrived

"I ordered a picture and it came damaged in a flimsy box. I contacted customer service & they responded once on Friday but never came back around to issue a refund for the damaged picture. "

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1/5

2024-09-10

"Can’t get an answer to email as too why it hasn’t shipped after 2 weeks yet I’ve gotten multiple emails asking to rate the product .. "


5/5

2024-09-09

Very professional artwork

"GBC has provided a well priced, quality product that is gallery level. They also delivered when they said they would. Am very happy with the company"

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5/5

2024-09-08

Standing Tall II (trees)

"I am very happy with both pieces of art work, they are so lovely !"

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5/5

2024-09-08

Good Resource for Affordable Art

"Great Big Canvas has a wide variety of art . A wide selection of style and subject offers many options. In addition there are instructions on how to choose a frame and hang the art. Other suggetions include selecting art to connect with the style and function of any room. My carefully package arrived on time. "

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2/5

2024-09-07

Expected a quality frame

"A quick process from order to delivery. Disappointed with the Martin black frame. I thought it will be a quality woodlike black frame but it is plastic and the back of the frame is covered with a thin chart paper. The art itself is beautiful but the frame makes it look cheap. "

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