ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
3.75/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
3.75/5

Verified
5/5

2017-10-10

No harm in having more sites to compare price

"Thanks to GMG, I'm able to purchase Shadow of War Silver Edition at 36% cheaper of the original price. Will definitely check out this site more often in the future. Also, they have a excellent customer service team & moderator in assisting to answer my query. Cheers"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2017-10-09

Best experience ever!

"Green Man Gaming provided me with the cheapest option for games that haven't even been released yet. I saved over $40! The checkout process was quick and straightforward. They even provide you with the keys for digital content immediately upon checkout (assuming that the game has already been released or is soon to be released). I highly recommend using Green Man Gaming"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-10-09

Great deal on pre-ordering

"Great deal on pre-ordering an upcoming title as a birthday gift to myself. Almost instant redemption of Steam key."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2017-10-06

A complete waste of time and money

"Not much help in resolving issues. Purchased a CD - instructions on accessing everything on the CD was all in German. I have purchased Moorhuhn CD in the past (NOT from Green Man Gaming) and received, without having to ask, the German version and the English version. And that is quality customer service - something that is lacking at Green Man Gaming.
Will I use them again? Not a chance.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2017-10-01

i purchased what i though was a game key.

"i purchased what i though was a game key. turns out it was an add-on key. they were unwilling to do anything, even though i didn't use the key. the site is not very clear about what you are buying. stay away from these people."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Product Returns/Refunds/Exchanges
Overall customer service

Verified
1/5

2017-10-01

Coupon Hassle

"I was unable to use a coupon to bring the price of Cuphead that was advertised on "Kinja Deals" to bring the price down from $15.99 to $12. I went through the checkout process waiting to see another option for put the coupon code through and ended up purchasing for the $15.99 price.

I immediately filled out a support message asking to either refund the difference or refund the purchase so I could try again to get that $12 price.

I was told the refund was processed and the code I was trying to use prematurely expired. I was given a voucher code to take a small amount off the game for the hassle.

Except the game was now listed for $20 instead of $15.99. The voucher brought it to $18: $2 MORE than my original purchase and $6 more than was advertised with the coupon.

So I passed, and Green Man Gaming has left a bad taste in my mouth.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2017-09-29

Horrible! This page is a rip off! Be aware of their refund "policy"

"BE Aware of this site refund policy; it's a rip off!!! I search for a PS4 game and the system sent me to the game I wanted (fifa18) but for a computer and not for a PS4. When I realized this is not what I wanted (5 minutes) after I placed the order, the customer service said that a refund could not be issued. I don't own a computer so they basically just stole my money and said that their company policy is not provide refunds!"


Verified
5/5

2017-09-26

Quick service & great honest value.

"Quick, honest service.
Fairly easy purchase process.
Discount Prices are significantly discounted, while the purchased product is full of value.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Verified
1/5

2017-09-26

Sold unusable key, refused to provide refund

"I purchased Stormblood, an expansion for Final Fantasy XIV, only to immediately realize it was incompatible with my version of the game. I promptly asked for either a solution or a refund, and was denied either. GMG sold me an unusable key and categorically refused to do anything about it, claiming that once the key had been disclosed to me, it was too late for a refund due to the sensitive nature of keys. Which begs the question, why even have a refund policy if it's not going to apply to this type of situation It cost me 50$ to learn to never deal with GMG again but at least it's a lesson well learned."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-09-24

Code worked

"Game code redeemed just fine, no problems here"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2017-09-20

Green Man Gaming Loot boxes are Garbage!!! Stay Away!!!!

"Bought the Level 10 loot box, and got nothing but horrible garbage. If I would have at least got one of the good games listed it would be fine, but all flash game level junk that I probably will never play. What a waste of money, don't buy anything from Green Man Gaming, especially the random loot boxes."


Verified
5/5

2017-09-19

Quick and easy

"Paid and immediately received the cd key I wanted. 5 out of 5 "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges
Overall product shipping and delivery process

Verified
2/5

2017-09-10

Disapointing

"Disappointing game selection in the surprise bag. Won't be playing any of them. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-09-06

Great deal

"Great deal. Fast, Secure, the best"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-09-06

A serious site you can trust to buy your game keys

"Keys sold are working, after sales service is very reactive and helpful."