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Product & services pricing
1.67/5
Chance of future purchase:
1.25/5
Shipping & packaging:
1.67/5
Customer service:
1.67/5
Return/Replacement policy:
1.25/5

Verified
5/5

2015-04-30

"Smooth transaction. Would buy from Green Man Gaming again. "


Verified
1/5

2015-04-30

"The game I ordered didn't work, and I was denied a refund"


Verified
4/5

2015-04-30

"The site needs some updating, the backwards button doesn't work so if you just wanna check on a game and go back to where you were it doesn't work. Also the new capsule, fire or whatever its called also lacks in usability."


Verified
4/5

2015-04-30

"Great service but poor customer service tech support. Good deals and good discounts on new games. "


Verified
3/5

2015-04-30

"Pretty good prices on a selection of titles. Never had a bad experience yet. Constant 20+% going on so pretty good for the more expensive games."

Detailed Review Benchmark + -
Pricing of products and services
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Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-04-30

"I pre-ordered GTA V a month before it came out. I was worried about not being able to pre-load before the game came out, lucky, the pre-load was available a week before the game out, and I was content."


Verified
5/5

2015-04-30

"Extremely trustworthy, good customer support, fast, functional, convenient. I love this site!"


Verified
4/5

2015-04-30

"Quick easy and fast deliver."


Verified
5/5

2015-04-30

"Great experience, no hassle!"


Verified
5/5

2015-04-30

"GMG rewards reviewers and is connected to playfire, which rewards achievements. Also, it probably has the best on-release sales (aside from the Russian ones and review-key resellers). "


Verified
5/5

2015-04-30

"Great online store never had a problem."


Verified
5/5

2015-04-30

"custome service and prices are great"


Verified
5/5

2015-04-30

"I pre-ordered a game but a version I was really after that was announced later wasn't available at the site. When I asked for refund it was done without asking 100's of question. So very satisfied. Also I've been frequently buying games from this iste over 2 years now...NEVER a problem."


Verified
5/5

2015-04-30

"I am very satisfied, but there is a room for improvement. One thing I would like is better game filtering ( like on GOG, Gamersgate or Steam). As for game purchasing, discounts, vouchers and game reviews, that marks the spot."


Verified
1/5

2015-04-30

"I purchased a game, turned out to be buggy beyond playable. That same day I messaged GMG to swap or give me a refund. I understand the policy as being a long term buyer and member however they refused to trade the game for another when they were well able to. Have not bought anything GMG since. Feels good. Will continue to boycott."