"I ordered the Tully's™ Stainless Steel Thermos, item T41172 from Green Mtn Coffee. At the time of order it showed plenty of stock. They accepted my order and money. 3 days later they cancelled my order with no notification or reason. I will most likely never shop here again and would recommend you think twice before ordering from Green Mountain Coffee."

"I ordered contained Tully's™ Stainless Steel Thermos (item T41172) from this seller. They did accept my order but after two days later they mailed that order is cancelled as this item has been discontinued, so we canceled it from your order to allow the in-stock items to ship."

"Jokers in the world on online selling. One of the most important rule is to accept orders if you can deliver.

They accepted my order but later on e mailed that order is cancelled as they do not have the item in stock."

"Never deliver. Called customer service and told them i'm not happy about cancellation. was advised website did say "while supply last" - does it mean it's not their fault?"

"Horrible! i ordered for jus one thermos flask and they updated 2 days later its cancelled. waste of time."

"terrible online reseller, should stick to b&m. will not buy from them again."

"I ordered 1 thermos from them and they email me two days later saying that the item was discontinued. Horrible way to do business!"

"I successfully ordered two Stainless steel thermos with my credit card. Two days later I received an e-mail saying the thermos had been discontinued. i.e. They were never in stock in the first place?!"

"In this day of computerized stock checking and order processing, you have no excuse for overselling items you can't fulfill and to sit on you hands for two days before notifying customers of the cancellation.
"

"Very disappointed that they want you to call them in order to cancel your membership. Everything should be online and easy to do, like Amazon.com does it. Also, when you want to contact them from your account, they make you fill out a long form with account information that they already have. If not for these significant/annoying issues, I would rate them higher."

"The coffee is first rate, and there's plenty of variety for all tastes. If there's a problem there is real customer service and they treat you very nicely indeed.

I'm happy I found these people and have signed up for their periodic shipments, which makes the coffee even more reasonable — especially considering the quality of the selections they offer. :-))"