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Product & services pricing
4.07/5
Chance of future purchase:
4.38/5
Shipping & packaging:
4.07/5
Customer service:
2.92/5
Return/Replacement policy:
3.75/5
Featured Review


Verified
5/5

2023-09-27

Was extremely skeptical (plus I'm a consumer protection attorney who's reads the fine print)

"With extreme hesitation due to mixed reviews, I recently used Greentoe and made a ridiculously low offer on a Sony 70-200 2.8 GM II ($2200) thinking, "There's no way any authorized retailer would accept that offer."

Not surprisingly, after two days, I received a counteroffer for $2399. I didn't respond and let it sit, waiting for the offer to expire.

The day before my initial offer expired, I received notice that my offer of $2200 was accepted! I was shocked.

Before submitting payment, I emailed Greentoe customer service, asking for reassurance and re-confirmation of what they advertise:

- Merchandise will be sold by USA-authorized Sony dealer and covered by Sony USA manufacturer warranty.

- Items being sold are brand new, unopened

- The merchant accepting the offer actually has the item in stock and is ready to ship (I asked this after reading many reviews that some retailers delayed shipment for several weeks/months before finally either admitting the item was out-of-stock, issuing a refund, or having the customers' CC company do a chargeback).

I asked Greentoe customer service to confirm the above, stating that I would immediately ask for a refund if this transaction didn't pass the "smell test".

- I also stated if this deal was good, I would make sure to share my good experience with dealing with Greentoe in as many forums as possible (hence, the reason I'm writing this review on Trustpilot).

- Conversely, if this deal went bad, I would make sure to share my bad experience on the same platforms. In addition, I would consider filing a small claims suit if I didn't get my money back.

Greentoe customer service ("Jeff") assured me of all of the above, even stating that they would issue a refund if the retailer didn't ship out the item by end-of-day after I made payment.

I ended up taking a chance and paid the merchant through Paypal.

Surprisingly, the very next day, I received a UPS shipment notification.

UPS delivered the lens about a week after my order was completed.

Well, all I can say is that GREENTOE HAS EARNED MY BUSINESS AND I HIGHLY RECOMMEND GIVING THEM A TRY!

My lens arrived today, it was well-packaged. More importantly, it was clearly brand new and included came with USA Warranty card. I immediately registered the lens at Sony USA without any issues.

Wow, I still can't believe I was able to get this lens (70-200 2.8 OSS II) brand new for only $2,200 - which includes shipping AND tax!!!! That is less than what I could have purchased a new gray market lens and about what I could likely purchase an excellent condition USED lens for.

If you're on the fence with Greentoe, give them a try. And make sure you ask for confirmation from Greentoe's customer service (i.e., seller has the item IN STOCK AND READY TO SHIP, etc.), as I did before pulling the trigger. You won't regret it!

Now, if you're in a rush and need the item quickly, not sure if this is the place I would use but if you're looking for a fantastic deal, give them a try.

(I have no connection whatsoever to Greentoe and am sharing my own experience - your experience may vary).
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-09-22

Great communication!

"I had been looking for this stove and it was discontinued. Green toe helped me get in touch with the seller to get a great deal on a newer model for the same price. "


Verified
5/5

2023-09-27

Love the Ease

"Great price. Easy sign-up. I'm happy to learn about Greentoe."


Verified
5/5

2023-09-20

GREAT USER FRIENDLY

"LOVED HOW EASY IT WAS TO USE THIS NEW WAY OF SHOPPING"


Verified
5/5

2023-09-26

Easy way to make an offer!

"Saved 20% over the next cheapest online price. First purchase from Greentree but if it's received as expected it won't be the last."


Verified
5/5

2023-09-26

Top Products, Great Prices!

"I sometime check things here, after covid everything become so expensive, some vendors are willing to help and offer discounted prices. GreenToe is a hub to connect directly to customer to vendors. I bought Sony A1 and some Sony GM Lenses, great site, trustworthy, love it. Just let you know, this is not a paid review, I had great experience so thought just drop a line here."


Verified
4/5

2023-09-26

worth a shot

"I do not need a new TV, but it was worth a shot to try for $2,000, Just submitted another for 2,100, and would love to get it, but definitely do not need it"


Verified
5/5

2023-09-19

Easy peasy

"Quick, easy to navigate and complete purchase "


Verified
4/5

2023-09-25

Fast and easy

"It was weird at first but super easy to use. Thanks Greentoe"


Verified
5/5

2023-09-22

Quick and easy

"Great savings. Simple process. Love it."


Verified
5/5

2023-09-21

Quick offers for far less than retail

"Used the quick offer for a Sony stereo receiver and was accepted with no issues. if no additional fees happen after the fact, will buy through Greentoe again."


Verified
5/5

2023-09-21

Super easy and save money!!!!

"I wasn't sure how this worked, but from google hte product i wanted was listed here as 265 when normally brand new it goes for 349. When i selected the 265 price it said it was contacting retailers to see if anyone would pick up the sale and 30 seconds later it was confirmed! Saved SO MUCH MONEY! "


Verified
1/5

2023-09-21

Counter offers higher than what you can find

"You get Counter offers which are higher than what you can find"


Verified
5/5

2023-09-19

So far, so good

"If this actually comes off, I am a huge fan of this site."


Verified
5/5

2023-09-17

Good advice

"Since this was my first time using Greentoe, I foolishly offered a ridiculously low price for the product in question.

Greentoe quickly informed me that I should consider offering a higher price, which I have done.
"