ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.27/5
Chance of future purchase:
4.39/5
Shipping & packaging:
4.50/5
Customer service:
4.04/5
Return/Replacement policy:
4.32/5

Verified
3/5

2019-09-21

Nice card but took a while to get there

"The recipient was pleased with the card, eventually. However, unfortunately, it took four days to arrive - so her birthday had been and gone before this card actually got to her in Texas. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2019-09-24
A rep from Greeting Card Universe, gcu-support, has responded:

“I apologize for the delivery of your card taking longer than expected. Because your order was placed on a Friday, the soonest we were able to mail, which was stated, was Monday. Also stated is that delivery times may take 3-5 business days. We hope you will try our service again in the future. Please let us know if you have any questions or concerns. We are happy to help.

Kindest regards,

KC
Customer Support
877-347-6784”


Verified
1/5

2019-09-20

Canceled, not canceled

"I called and spoke with a rep about canceling my order. She stated it was canceled and I would be refunded in 3-5 days. No refund, and then the cards that I no longer needed arrived anyway. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2019-09-24
A rep from Greeting Card Universe, gcu-support, has responded:

“I apologize for the mix up here. It looks like your order was in fact cancelled but the change was not received and refund initially did not go all the way through. It looks like you followed up with us and we were able to resolve this and complete the refund. ”


Verified
5/5

2019-09-20

Excellent

"Received timely. Excellent quality card."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
3/5

2019-09-20

thought would be a thicker paper

"shipped quick, but thought it would be of better quailty"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-09-20

surpassed my expectations

"I am beyond amazed at the quality and craftsmanship of these cards. I got one to begin with to test out and was really impressed with it, so got a jump start on some birthday and Christmas cards and was equally impressed. Prices and shipping time can't be beat! Greeting Card Universe will be my go to from now on. Thank you Greeting Card Universe."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-09-20

Lovely cards, great service

"Lovely selection of cards and excellent quick service and delivery"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2019-09-20

The Perfect Card

"I was over the moon with the card. Will definetly be using her again "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2019-09-20

Fantastic company!

"Absolutely love this company! I have used it twice. The reason I first started using it is because I wanted a birthday card in Gaelic for a friend in Ireland. They have everything you could possibly want in the way of cards and the fact that you can personalize them makes it extra special. I will definitely use them again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-09-19

Very pleased

"Ordered a card in Italian for a relative celebrating her 100th birthday. Card was mailed as promised with an extra envelope as ordered. The card was of good quality and I'm very pleased. "


Verified
5/5

2019-09-19

Delivered as promised

"The card was exactly what I ordered, high quality delivered on time ⌚ at stated price - was easy to customize. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2019-09-18

Great!

"Lovely card, quick service, allowedfor personalization. Would recommend and purchase from here again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-09-18

Good quality cards

"Ordered for all the family birthdays in November. Loved being able to alter verse and add photo."


Verified
5/5

2019-09-18

Great Find!!

"Good quality, fast service very happy with purchase!!"


Verified
5/5

2019-09-18

Libra birthday card

"Very good experience, for a very special occasion. Great card,I may buy here again!

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-09-17

Very good experience

"delivered quickly. cards were just the way I wanted them, personalized which made it a little more special."