ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.24/5
Chance of future purchase:
4.38/5
Shipping & packaging:
4.49/5
Customer service:
3.99/5
Return/Replacement policy:
4.26/5

Verified
2/5

2019-05-17

Slow Shipping

"The card was as expected, but I paid extra for priority mail and it still took over a week to arrive."


Rep reply posted 2019-05-17
A rep from Greeting Card Universe, gcu-support, has responded:

“I apologize for your order arriving later than expected. I see your order was delivered on the third business day. The average for priority is 2-3 days from the ship date. We do offer other shipping options but understand they are much more costly. Please let us know if we may be of any assistance to you in the future.

Kindest regards,

KC
Customer support
support@gcuniverse.com”


Verified
1/5

2019-05-17

DID NOT LIVE UP TO EXPECTATIONS

"I ordered a card to be sent to Florida. I also added a personal message. Instead they mailed to me the card with no personal information. What a waste"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2019-05-17
A rep from Greeting Card Universe, gcu-support, has responded:

“I responded to your email. I sincerely apologize for any concern but I do believe there is a bit of a misunderstanding here. I show you ordered two cards. One was personalize and mailed to your recipient in Florida. The other card was not personalized and mailed to you with the blank envelope. If you only intended on ordering the one card we are happy to issue a refund or credit for the card you did not intend to purchase. Please feel free to contact our customer support directly. We are happy to be of assistance to you and correct the matter. 877-347-6784

Kindest regards,

KC
Customer support”


Verified
5/5

2019-05-17

Card Review

"I haven't seen the card, but just being able to create a one-of-a-kind is a great gift to give via a card. Loved the flexibility. But probably most important the card was delivered on time. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2019-05-17

Glad I found you

"I was searching the web and found your site by accident and I let my friends no about it.
The people I sent to though they were great.
"


Verified
5/5

2019-05-17

Niece Mother's Day card...card was beautifully simple....and arrived in 2 days!

"another very good experience......the card was beautifully simple....and arrived in 2 days!"


Verified
5/5

2019-05-17

easy to shop

"It is easy to shop. Pretty easy to find cards I want"


Verified
5/5

2019-05-17

Very good

"Cards we’re just what I wanted!"


Verified
5/5

2019-05-17

New Customer

"On time and just what I ordered"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-05-17

Excellent

"The cards were excellent quality and delivery was prompt. The matte finish is great"


Verified
4/5

2019-05-17

Good Card & Service

"Good card & Service. There are many more products available in the shop and it was easy and excellent service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-05-17

Nice Selection of Cards

"I like how I was able to personalize the card before sending it out."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-05-17

Great card! Timely delivery.

"I was quite pleased with the card, and great service in terms of a timely deliverly of card."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2019-05-16

I love Greeting Card Universe!!!!

"Cards were delivered as promised"

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process

Verified
5/5

2019-05-16

Wedding Card for Son

"Finding a card from just a mom can be tricky. I found the perfect card with the exact sentiment I wanted."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-05-16

Great service

"The card was exactly what I was looking for. Ordering was very easy and delivery was quick. I was pleased that the delivery charge was extremely reasonable. I would definitely recommend this company."