ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.23/5
Chance of future purchase:
4.27/5
Shipping & packaging:
4.38/5
Customer service:
3.92/5
Return/Replacement policy:
4.18/5

Verified
5/5

2019-02-26

Personalized Greeting Cards

"Excellent quality, swift delivery :)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2019-02-26

late delivery

"ruined the birthday party for a 90-year old (for me)
no gifts, only cards, so the 2-4 day, maybe 5 day delivery sounded great. the card didn't get there for 8 days, kinda ruined my appearance. sorry.
"

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2019-02-26
A rep from Greeting Card Universe, gcu-support, has responded:

“I'm very sorry to hear you received your order later than expected. We are very dependent on USPS and unfortunately sometimes see delays due to weather and other reasons. I show your order was marked as delivered on the 19th being the fifth business day. I applied a free card credit to your account for the order arriving late and any inconvenience this may have caused you. You may apply your credit to any future order, on the shopping cart page when checking out. Please feel free to contact our customer support if we may be of any other assistance.

Kindest regards,

KC Steffensen
Customer Support
877-347-6784”


Verified
2/5

2019-02-25

Not very big and not very nice.

"Had to buy an alternative "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2019-02-26
A rep from Greeting Card Universe, gcu-support, has responded:

“I'm very sorry to hear you were not pleased with your card order. All cards are 5x7 as noted online. We also strive to mail out cards in the best of quality. Because you were not 100% satisfied with your order, I have issued a full refund. You will be able to view this transaction within 3-5 business days. Please let us know if we may be of any other assistance to you.

Kindest regards,

KC Steffensen
Customer Support
Support@gcuniverse.com
877-347-6784 ”


Verified
5/5

2019-02-26

Very nice card

"Easy to order nice quick delivery"

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Verified
5/5

2019-02-26

Sixtieth anniversary card for priest.

"I purchased 3 60th anniversary as a priest cards and they all are lovely. The personalization of Father's name on the card was especially nice."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-02-26

Super fast delivery

"Ordered a card for delivery to the UK Which arrived within days. The card was of high quality and a great price will be using regularly from now on "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-02-26

Very pleased with order

"Happy with card. Very professional. "


Verified
5/5

2019-02-26

Cards

"Beautiful quality and fast delivery."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-02-25

Beautiful cards

"I ordered two cards and was very pleased with them both. Lovely cards. Highly recommend."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-02-25

Passing Out

"Excellent service great range of cards will definitely use again"


Verified
5/5

2019-02-25

Pet Sympathy Cards

"My first time using this company. We are a veterinary hospital looking for professional unique sympathy cards to send to pet owners who have lost a pet. The cards we ordered were exactly what we wanted--very professional. Will definitely use them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-02-25

Hip chick card

"No problems, delivered quickly "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-02-06

Fun Cards

"Found exactly what I was looking for."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-02-25

Review

"Thank you for your impeccable inventory."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-02-25

Amazing Cards

"I ordered cards for Social Worker's Month. My daughter is a social worker; therefore, her mother & I like to get her something to honor her profession. It is so hard to find Social Worker's cards and low and behold, I was amazed to find this site to order the perfect card. I was also amazed at the different style of cards there were to choose from. The cards were exactly what we were looking for as far as quality and what they said inside to show our daughter how much she is appreciated for what differences she is making to other children who rely on her daily for her assistance. We are very proud of her profession and wanted to let her know by sending her the amazing card that says it all."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service