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Product & services pricing
4.22/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.47/5
Customer service:
3.98/5
Return/Replacement policy:
4.24/5

Verified
5/5

2018-06-14

Great Card And Service

"After looking all my local shops for a Son And Daughter In Law 25 Anniversary card we turned to the internet and found this company . The card that we choose was great and the words and print is just what we was looking for . A great service and a great card ."


Verified
3/5

2018-06-13

slow delivery

"Satisfied with the card but not happy with how long it took to get here - it was in transit 11 days."

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Rep reply posted 2018-06-15
A rep from Greeting Card Universe, gcu-support, has responded:

“I sincerely apologize as I do see the delivery of your order took much longer than it should have. We are dependent on USPS to deliver orders within a timely manner after they ship. Unfortunately, I'm not sure why they took so long with yours. If you would like to create an account with GCU, we would like to offer you two free card credits which you can use on a future order. Please let me know if I may be of further assistance to you.

Kindest regards,

KC
Customer Support
877-347-6784
Support@gcuniverse.com”


Verified
5/5

2018-06-13

"Got just what I was hoping for!
I’ll use you again
"


Verified
5/5

2018-06-13

Perfect Personalized Cards for Prefect Family & Friends!

"Never used Greeting Card Universe before. Found great "Baby's First" cards, as well as a stunning "Happy 30th Anniversary" card. I'LL BE BACK!

Linda Lou
"


Verified
5/5

2018-06-13

Great cards!

"All the cards I purchased were beautiful and I’m so pleased with each and every one!"


Verified
5/5

2018-06-13

brilliant thank you

"fantastic, simple, easy, perfect"


Verified
5/5

2018-06-13

Excellent

"Beautiful card, excellent quality and superb delivery. Would definitely use again. Thanks"

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Verified
5/5

2018-06-13

Superior

"All as promised. On time and as ordered.


"


Verified
5/5

2018-06-13

Easy!

"I needed a card for an acupunturist and found one! I made a few tweeks to inside words and it turned out great!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2018-06-13

Card didn’t arrive.

"Card didn’t arrive. Stills waiting for refund"


Rep reply posted 2018-06-13
A rep from Greeting Card Universe, gcu-support, has responded:

“I sincerely apologize for your recipient not receiving their card as they should have. Looks like the refund was issued to you on the 7th. It takes 3-5 business days for refunds to process. You should be able to view this transaction any day now. We appreciate your patience and understanding. Please let me know if I may be of any other assistance to you.

Kindest regards,

KC
Customer Support
support@greetingcarduniverse.com”


Verified
5/5

2018-06-13

Very beautiful

"My graduate love the card"


Verified
5/5

2018-06-13

Great cards! Great Service!

"I'm a lifelong customer."


Verified
5/5

2018-06-13

Needed card for Nun’s 70th jubilee card

"Thank you for the beautiful card for our aunt who was celebrating her 70th jubilee as a Nun."


Verified
3/5

2018-06-12

Photo upload/help response

"I did not see an option to upload a photo, so I e mailed the company - they sent me a link to exactly where I was - so I still don't know why I couldn't upload a photo as I had done it twice before.,"


Verified
5/5

2018-06-12

Amazing

"Super fast service. They had a card for our daughters graduation from RESIDENCY and I had gone to 4 other hallmark stores and they didn’t have one for that occasion. I was thrilled to find it in line with them and it shipped so fast!! Highly recommend them!!!!"