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Product & services pricing
4.20/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.42/5
Customer service:
3.98/5
Return/Replacement policy:
4.24/5

Verified
5/5

2018-04-17

Excellent on all counts

"I maybe could have found a same-sex (male, in this case) wedding card in a card store, but I didn't have time to go out and search. Found several fabulous ones to chose from at Greeting Card Universe. It arrived quickly. The card and envelope stock are above average, and I'm overall very pleased."


Verified
5/5

2018-04-16

Very good

"We left it a bit late to order a card and we were very pleased at how quick it came.
The recipient was very pleased with it thank you.
"


Verified
5/5

2018-04-16

Psyd Grad card

"Ordered it with special greeting. Came less than a week later. "


Verified
5/5

2018-04-16

Excellent. No hesitation in using again.

"Website clear and easy to use, good assortment of cards and no problem with delivery."


Verified
5/5

2018-04-16

grandson law school graduate.

"Fast delivery,quality card and reasonable price."


Verified
5/5

2018-04-16

100th birthday card

"All good apart from forty was spelt with a 'u' in it!"


Verified
5/5

2018-04-16

Perfect go to cards for all occasions

"An easy search site for Cards"


Verified
5/5

2018-04-16

Great Customer Service! Great Redo!

"I received my order and realized I had made a mistake. I called immediately and the CSR made the change for me over the phone and placed the order for me again, at no charge!

My order arrived and it was perfect!

I will definitely reorder again!
"


Verified
5/5

2018-04-16

Happy Customer

"They produced a custom card for a great price and on time. We will gladly order again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-04-15

Cat Sympathy Card

"I found the most beautiful sympathy card for my friend's cat. It was very touching and said, "Blessed are we, for our lives have been touched by angels in fur. "


Verified
5/5

2018-04-15

Quick and easy to order

"Quick and easy to order from start to finish"

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Verified
5/5

2018-04-14

Right on time, thank you!

"Right on time with the order, thanks!"


Verified
3/5

2018-04-14

Very satisfied

"Needed Gotya Day Card. Cannot find locally. Found several options at reasonable price. "


Verified
5/5

2018-04-14

Just what i wanted

"The cards were delivered very quickly...Yea!
They were EXACTLY what I ordered...Yea!
"


Verified
2/5

2018-04-14

Late delivery, no response

"I ordered my cards on 3/20/18 and didn't receive them until 4/7/18 (2 1/2 weeks). This caused me to miss giving the customized card at a 3 year old girls birthday party. I did send them email inquiring about this order and whether they can resend it (since it could be lost), but they never answered back."


Rep reply posted 2018-04-18
A rep from Greeting Card Universe, gcu-support, has responded:

“I am very sorry to hear the delivery of your order took so long and that you thought we had not responded to your email. I double checked and see that you emailed us on Saturday the 31st and that I responded your that following Monday the 2nd with the following:

Hello Hyla,

I am very sorry to hear you have yet to receive your order and appreciate your bringing this to our attention. I am happy to reorder the cards at no additional charge and have them mailed with UPS overnight. Unfortunately with the printing and then mailing, the soonest that delivery could be would be Wednesday. Please let me know if this does not work at all and if you may prefer a refund or a credit. I am happy to do whatever I can to make this right by you.


Kindest regards,

KC
GCU Customer Support

Please feel free to email me directly, I am more than happy to be of further assistance. kc@gcuniverse.com”