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Product & services pricing
4.20/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.42/5
Customer service:
3.98/5
Return/Replacement policy:
4.24/5

Verified
3/5

2018-03-20

Not good

"Mr card arrived two days late for the occasion "


Rep reply posted 2018-03-20
A rep from Greeting Card Universe, gcu-support, has responded:

“I sincerely apologize for your order arriving later than expected. Looking at your order, I see that you scheduled a later mail date. I'm curious if there was confusion in thinking this was the delivery date. We unfortunately are only able to schedule mail dates and delivery may take 2-3 days from when it mails. I applied a free card credit to your account for the card arriving later than expected and any inconvenience this caused. If you wish to try our service again in the future, you may apply the free card credit to your order, on the shopping cart page, when checking out. Please feel free to contact our customer support if we may be of any further assistance to you. We are happy to help.

Kindest regards,

KC
Customer Support
877-347-6784
support@gcuniverse.com”


Verified
5/5

2018-03-20

Great

"No negatives here! Thanks."


Verified
5/5

2018-03-20

Really nice card!

"Arrived timely, good quality card and printing!"

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Verified
5/5

2018-03-20

Great cards, wonderful service.

"Bought four special occasion cards, all turned out very beautiful. The delivery was very fast."


Verified
5/5

2018-03-20

Eagle Scout Card

"Beautiful and wording was meaningful. Very fast service. I would definitely use them again"


Verified
5/5

2018-03-20

Good product

"This was a goos qualitu card that was delivered quickly and for a reasonable pruce. What's not ro love?"


Verified
5/5

2018-03-20

Excellent

"Broad choise of photo card. Very good quality. Fast delivery."


Verified
5/5

2018-03-20

Perfect Cards for All

"I’m so happy I found this website! Such a great variety of cards and I especially like the option of personalization."


Verified
5/5

2018-03-19

Sue

"Lovely card great delivery"


Verified
5/5

2018-03-19

excellent

"Great pictures, great messages...loved them all..."

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Verified
5/5

2018-03-19

WOW

"There are cards there that I have been looking for forever. Love the choices."


Verified
5/5

2018-03-19

Excellant

"Great cards. Wonderful service."


Verified
5/5

2018-03-19

excellent

"I had not problem. Excellent service"


Verified
1/5

2018-03-19

Poor delivery experience

"We still have not received the cards that we ordered 14 days ago and the wedding is only 6 days away."


Rep reply posted 2018-03-20
A rep from Greeting Card Universe, gcu-support, has responded:

“I sincerely apologize for the delivery of your order taking longer than expected. We do state that International orders may take 7-20 business days for delivery. Orders mailed to Australia do normally take a full two weeks. I see the tracking show that your order was delivered today. Please contact our customer support directly if you have not received your order as we are more than happy to be of further assistance to you.

Kindest regards,

KC
Customer Support
877-347-6784
support@gcuniverse.com”


Verified
5/5

2018-03-19

GREAT FOR UNIQUE CARDS

"I needed cards for family members who had a stillborn baby. I found just what I wanted for sending my sympathy. I had my card order delivered to my home, but I was also happy to learn that if I wanted a card immediately I could have the order filled through Target and pick it up there on the same day! Great service for the future!"

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