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Product & services pricing
4.19/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.47/5
Customer service:
4.00/5
Return/Replacement policy:
4.26/5

Verified
1/5

2017-10-26

Took WAY too long

"Took 10 days for card to be received in Colorado. "


Rep reply posted 2017-10-27
A rep from Greeting Card Universe, gcu-support, has responded:

“We sincerely apologize for your order taking longer than promised to be delivered. We are very dependent on USPS once an order is mailed. However, I see that your card was mailed a day later than scheduled. For this I have applied a free card credit to your account. You may apply this to any future order, on the shopping cart page, when checking out. Please let me know if I may be of any assistance to you in the future.

Kindest regards,

KC
Customer Support
877-347-6784
support@greetingcarduniverse.com”


Verified
5/5

2017-10-26

Highly recommend!

"Beautiful cards and timely delivery!"


Verified
4/5

2017-10-26

card

"all went well............"


Verified
5/5

2017-10-26

Great

"Nice selection and quick delivery!"


Verified
5/5

2017-10-26

birthday card

"was a wide range of choices and was at a good price"

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Verified
5/5

2017-10-25

FANTASTIC!!!

"I was searching (for a long time) for a unique specialized card(s) (for a baptismal anniversary) and Greeting Card Universe came through for me!! Very impressed with the site, the convenience, as well as, the quality of the products!! Will definitely shop with them again!!"

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Verified
1/5

2017-10-25

A day late and a dollar short

"I ordered a card to be sent to my friend who was observing his birthday. It got there two days late. This was the second time that I had a problem when I had ordered a card sent directly to a recipient. At least this one arrived, albeit late; the other one never arrived at all."


Rep reply posted 2017-10-25
A rep from Greeting Card Universe, gcu-support, has responded:

“I sincerely apologize for your experience. We have been respondent to all of your emails and did issue a full refund for the card that was never delivered in 2016. I sincerely apologize for your recent card arriving two days after the recipients Birthday. We unfortunately are very dependent on USPS after mailing the card. Most orders are delivered within three business days but we occasionally do see delays.
Please let me know if we may be of further assistance to you.

Kindest regards,

KC Steffensen
Customer Support
877-347-6784”


Verified
5/5

2017-10-25

Italian Birthday Card

"great card in italian, sister is in Italy"

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Verified
5/5

2017-10-25

Saves time and $$$

"This has been such a great experience for me. I often times would be late sending greeting cards or not at all due to time constraints (busy schedules, etc.). So this service has been wonderful for me. I've been on time sending my greeting cards and at the same time have privacy viewing the different styles on your site. I am a customer for life. Thanks for providing such an awesome, expedient, affordable service."


Verified
5/5

2017-10-25

Very Satisfied!!!!

"Great product, service, promos, and shipping! Very happy! And still using Greeting Card Universe!!!!"

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Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-10-25

Best card ever

"Love love love the card for 80 year old birthday"


Verified
5/5

2017-10-25

Brilliant

"easy to order. Deliver fast and a good quality product. thanks"


Verified
1/5

2017-10-25

Haven’t received card yet

"No good . May have to have a credit as haven’t received card"


Rep reply posted 2017-10-25
A rep from Greeting Card Universe, gcu-support, has responded:

“I sincerely apologize for your order not yet being delivered. Orders mailed to Australia do tend to take a full two weeks for delivery. Please contact our customer support if you do not receive your card by the end of this week. We are more than happy to do whatever we can to make this right by you.

Kindest regards,

KC
Customer Support
support@greetingcarduniverse.com
877-347-6784”


Verified
5/5

2017-10-25

Cheap cards that don't look cheap

"Great cards, options to the card personalized for no extra fee, deliveries in two-, three days, great packaging. Two concerns. 2) The gummed part of the envelope stops short of the edges 2) There is no indication that the cards are made from recycled paper."


Verified
5/5

2017-10-25

Look no further

"Delivered as promised. User friendly and good customer service "