"Found what I needed, easily placed my order, order arrived promptly as promised in protective packaging."
"Just what we wanted, excellent service"
"I gave them the wrong address and they still got the card to me. "
"I really like the card... a little pricey though. I will need to find a different card to do a reorder that isn't quite as costly. "
"i ordered on the 6th September for my granddaughters 2nd Birthday she lives in Australia so having a personalised card made me think they would appreciate it
but it arrived late even though I ordered 2 weeks before
"
"It is good to be able to purchase funny, edgy cards somewhere!"
"Great site and choice of cards was just the job. Will use them again!"
"We will continue to do business with Greeting Card Universe, fast delivery and nice quality of cards."
"Got exactly what I ordered much quicker than I expected. Thank you."
"awesome price and fast delivery, come through everytime"
"It took awhile to find what I wanted but finally did find exactly what I needed. "
"Beautiful card delivered quickly well packed"
"I now have 2 dozen cards that came without envelopes?! Please either credit me for the remaining envelopes OR send me 24 envelopes so I don't have to throw away the cards!!!!! I spent over 100.00 on these cards & mailing charges. 24 cards do me no good whatsoever without envelopes.
Again, please credit me with cost of 2 dozen cards & missing envelopes & pleases confirm as having done so. e.g. when I can expect to recover these charges a.s.a.p."
“I am very sorry to hear this! In addition to your review, we received your letter today regarding this matter. We sincerely apologize for the missing envelopes and more than happy to make this right by you. I will be mailing the envelopes out myself, and will also be following up with an email.
Kindest regards,
KC Steffensen
Customer Support
Greeting Card Universe
877-347-6784”
"The recipient loved the card"
"As previously stated, I had an absolutely wonderful experience with the company. I'm not going to write an essay or expound any further. what I stated should be sufficient because most people that I know don't feel like it or don't have time to spend a lot of time in their day to deal with this. Have you ever pondered that if a person has an issue - they would contact you? It shouldn't be as serious as serious where a person would need to go into specific details. I stumbled on your site by accident, and I definitely love, love your products, and I can't wait to order from you again. But I won't be writing about an experience again. Best Regards. Actually - part of pleasant experience for me is getting what I ordered delivered when it's supposed to be delivered, and you did that. If that's done - I'm good."
A rep from Greeting Card Universe, gcu-support, has responded:
“I am very sorry to hear that your order was delivered later than expected. We do state that international orders may take 7-20 business days for delivery. Orders mailed to Australia do tend to take a full 2 weeks for delivery. If you are interested in creating a free account, we are happy to apply a free card credit for you to try our service again.
Please let me know if I may be of further assistance to you.
Kindest regards,
KC Steffensen
Customer Support
Greeting Card Universe
877-347-6784
support@greetingcarduniverse.com”