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Product & services pricing
4.22/5
Chance of future purchase:
4.36/5
Shipping & packaging:
4.52/5
Customer service:
4.09/5
Return/Replacement policy:
4.38/5

Verified
5/5

2016-06-28

NO EXCUSE NECESSARY

"YOUR PROMPT SHIPMENT ENABLED ME TO AVOID "SORRY I'M LATE" APOLOGY CARDS. "


Verified
5/5

2016-06-28

"I like the tooth fairy cards very much.
It is a card that is not readily available.

Just a little bit after I bought the cards and was thinking of purchasing some other items I went on my email only to find out that I had missed a one day sale. ( I don't check by email everyday especially if it is on the weekend )
Perhaps you should give your customers a little bit of time to think about an upcoming sale. Thanks
"


Verified
5/5

2016-06-28

Greeting cards

"I had a problem due to my own mistake and this company was so understanding They sent me out a new shipment so that I would not be inconvenience. Will def use them for all me card purchases."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-06-28

Wonderful

"We had custom cards made for Father's day and they were perfect! Great quality and personalization options for a price that I could not beat. Very satisfied with my purchases, I will definitely come back in the future. You have my business!"


Verified
5/5

2016-06-28

Wonderful

"All the cards I ordered are wonderful. "


Verified
5/5

2016-06-28

Special Card for New Citizen just excellent

"I was really pleased with not only the designs available, but also the fact that you could completely edit the message and then it was sent for you.This was for a new U.S. citizen celebration and I was really happy with the service and will use this again in the future. Thank you."


Verified
5/5

2016-06-28

lovely cards

"Lovely quality cards, well packaged. They arrived promtply. Very satisifed - will definitely use again"


Verified
5/5

2016-06-28

FANTASTIC!!!

"I am deployed and happened across this cite as I was looking for a card for my grandson's wedding. I decided to order a few more cards. When they arrived, I was more than impressed!! These cards are the BEST! I will continue to use this service even when I get back to the states! Keep up the GREAT work."


Verified
2/5

2016-06-28

"I must have missed a message I was to update. Card was from ABC company not me"


Rep reply posted 2016-06-28
A rep from Greeting Card Universe, gcu-support, has responded:

“I'm sorry to hear this. Did you try contacting our customer support? I do show that you ordered a custom front card with the original text. I am more than happy to be of assistance in correcting this. I will follow up with an email.”


Verified
5/5

2016-06-27

"could not believe how quick it arrived good size and quality many Thanks Jeanette"


Verified
1/5

2016-06-27

Undelivered Greeting Card

"The recipients have not gotten their anniversary card yet."


Verified
5/5

2016-06-27

Greeting Card Frenzy!!

"I am so glad that I discovered the Greeting Card Universe website. I never go to the store to buy cards anymore - just order them through the website - saves me time and money. Every recipient that I send a card to always comments how much they like the card whether it is a personalized card with their name on it or a card with the sender's name found inside the card.
Thanks for doing such a great job and keep up the good work.
"


Verified
5/5

2016-06-27

Not your everyday boring "Get Well" card

"It's not easy finding a card specifically for a kidney donor and recipient but it was from GreetingCardUniverse. I didn't have to deal with the normal "Get Well" cards that are so generic "


Verified
5/5

2016-06-27

Perfect

"My granddaughter was impressed with the card with her name on it and the saying inside was just perfect!"


Verified
5/5

2016-06-27

Unique Card

"Found a card that exactly fitted the circumstances we required"