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Product & services pricing
4.22/5
Chance of future purchase:
4.35/5
Shipping & packaging:
4.52/5
Customer service:
4.09/5
Return/Replacement policy:
4.38/5

Verified
1/5

2016-04-15

Terrible Experience

"I ordered three cards from them this morning. Although I normally have the cards mailed to me, this time I decided to explore the experience of having them printed at a nearby Target store. I placed the order and waited for a response from Target letting me know they were ready to be picked up. I waited all day and no call or email from Target. I called the photo lab at Target and they claimed to have not received the order. I sent an email to Greeting Card Universe and they called me back. Very quick response so I was very positive this was going to be resolved. The gentleman claimed the order had been cancelled by Target. He told me that I could have the order sent to another Target to be printed. He did not recommend this since the printed cards are of lesser quality. He recommended having them mailed to me. I told him I didn't want to do that since the shipping costs were too high for this order. Did he offer free or discounted shipping because of the error???? NO. He told me to order five cards to get a discount. They screwed up my order and wanted me to order more to get a discount. I told him to cancel the order and this was the last time he would hear from me. Great cards, great prices, but lousy customer service."

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N/A

Rep reply posted 2016-04-15
A rep from Greeting Card Universe, nasserg, has responded:

“So sorry you had a terrible experience with us. We are accustomed in receiving extremely high marks, so this is certainly concerning to us.

The shipping charge is only $2.75 for the whole order. I would be more than happy to waive the shipping charges and send you the cards. If interested, please reply to us at support@gcuniverse.com.

Kind regards,
GCU Customer Support”


Verified
5/5

2016-04-15

Baby Shower Boom..!

"This card is Beautiful. And the print I chose is perfect..
I'm sure many people will be ordering after they see these cards @ The Baby Shower.
And I'll be reordering in the near future.
"


Verified
5/5

2016-04-15

Absotuely awesome cards

"Very pleased with the card quality."


Verified
5/5

2016-04-15

excellent bespoke cards

"We have friends in Spain and we were able to send cards in their language thanks to your service. Great stuff!!!!!"


Verified
5/5

2016-04-14

"The cards I ordered are very original and of great quality. Beautiful cards that were very well received."


Verified
5/5

2016-04-14

Great product, great service!

"The cards for sympathy for death by suicide were perfect and well-received. They were received promptly!"


Verified
5/5

2016-04-14

Cards that WOW!!!!

"I created a card for "Volunteer Week" at work. The card was stunning and they were in hand in 2 days! The print quality, paper weight and black/white design was nicer than ever expected. Absofreakinlutely will add this website to my favorites. Thank you!"


Verified
5/5

2016-04-13

Beautiful &personalized

"Card was personalized. Came quickly through mail. Very professional heavy duty card."


Verified
5/5

2016-04-13

"This special card exceeded my expectations and the receiver thought it was awesome! I will use this site many times now that I have found it."


Verified
5/5

2016-04-13

"Just the right Words"

"Very happy with the selection of cards and how they are worded. Was easy to order and saved me a trip to the store!"


Verified
5/5

2016-04-13

Mutual BD Cards

"Great assortment of very hard to find mutual BD cards.
Good quality. Delivered on time.
"


Verified
5/5

2016-04-13

Greeting Card

"I was delighted to get this card! They did a great job!! I will order again!!!!!!!!!!!!! I highly recommend this company.
"


Verified
4/5

2016-04-13

love birthdays

"i love the cards as they had greatgrandaughter on but would have liked them a bit larger"


Verified
4/5

2016-04-13

Exactly the right words! if not customizable!

"Its hard to find cards for my mother (mother's day & mom birthday) that aren't too sappy, because we aren't that close. But here I am always able to find one or two that say just enough without lying. She wasn't the best but does deserve recognition. So thanks for allowing me to give my mother cards that don't just generically paint our situation with the same brush as others with ideal situations. Thanks!"


Verified
5/5

2016-04-12

A card to fit every occasion

"I needed a very special card quickly for my 90 year old Aunt. Greeting Card Universe was spot on with design, value for money and especially fast delivery. Will definitely use again."