"I opened the box and it was like Christmas! What a wonderful surprise. All ten cards were beautiful and better things Han I hoped. Great job!!"
"Some of the cards were not carefully trimmed. The front border was cut off on one side of 3 of the cards I ordered. I had ordered from you before and had been satisfied."
"Quick service faster than expected the cards were in my mail box"
"I had a couple items that were not to my specifications and called the company to ask for replacement. They replaced my items and went above and beyond to get the replaced card to me. Great Job!"
"Card was sent via Royal Mail, even with a sandwich of card the card was bent...! Unable to use...Pity..! "
"nice card fast shipping made someone very happy"
"Great cards, lots of cards too choose from. Good quick delivery, would use again."
"I was delighted with the special 'Leap Year' birthday card, which I was able to customise for a personalised greeting. Excellent service."
"price was good. cards were cute. delivery was good."
"The cards arrived quickly and they were of good quality. "
"The choice of cards is tremendous.
Excellent choice and delivery very prompt."
"Very satisfied with quality and timeliness of delivery."
"My invitations were beyond my expectations. I was nervous ordering them on line. The flexibility of your website made it easy to add pictures, change fonts, change text and edit numerous times. The quality of the card stock and the beautiful printing made for a very attractive great card. I will definitely use Greeting Card Universe again!"
"The cards met all expectations"
"I have never received this card."
“I'm very sorry to hear you did not receive your card. The tracking we have shows that your order was delivered two weeks ago. I will be sending you an email to confirm the mailing address we have.”
A rep from Greeting Card Universe, gcu-support, has responded:
“I'm very sorry to hear this! We expect all of our cards to be printed and mailed in the best of quality, promising 100% satisfaction guarantee. Did you contact our customer support regarding this matter? We are more than happy to have the cards replaced at no additional charge. I will be sending you an email to see how we may be able to make this right by you.
Kindest regards,
KC”