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Product & services pricing
4.20/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.39/5
Customer service:
3.95/5
Return/Replacement policy:
4.18/5

Verified
5/5

2021-03-08

Quality

"Easy to order, nice quality and fast delivery. Says it all."

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Verified
1/5

2021-03-07

not yet arrived! getting desperate!

"I have no experience! the ...... card hasn't arrived! getting desperate!"

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Rep reply posted 2021-03-07
A rep from Greeting Card Universe, gcu-support, has responded:

“We’re sorry for your late delivery.  The pandemic has caused unprecedented volumes, in addition to cutting down on available workforce.   All 3 major carriers stopped promising delivery dates.   If you wouldn't mind sending us an email at support@greetingcarduniverse.com with your order details we'd be more than happy to further assist. Thank you so much for your patience and understanding.”


Verified
5/5

2021-03-07

Awesome!

"What a great & easy service. Thank you!"

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Verified
5/5

2021-03-07

Birthday cards.

"Excellent quality. Well packed and no damage. Will use again. Quick delivery."

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Verified
5/5

2021-03-07

Great!

"Great results and Great Service"

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Verified
5/5

2021-03-06

Suzy

"I was impressed with the delivery which was on time and the quality of the card."

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Verified
5/5

2021-03-01

Two Cards Ordered None delivered - This issue has now been sorted (March 6)

"One Birthday Card was despatched 7 February and a New Home card was despatched 12 February. Neither has been delivered by 1 March. Can understand why the Birthday Card has not been received - because the person has now moved home. The New Home Card was correctly addressed, but has still not been received. No reason why not. Card now resent free of charge and received. Therefore, a satisfactory delivery has now been achieved."

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Verified
5/5

2021-03-06

Great service!

"Beautiful cards! They were delivered on time, and protected packaging!"

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Verified
2/5

2021-03-05

Failed to deliver on time

"Supposed to have been mailed to my address priority mail by Tuesday. Not received until Thursday. No reason given for delay."

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Rep reply posted 2021-03-07
A rep from Greeting Card Universe, gcu-support, has responded:

“We’re sorry for your late delivery.  The pandemic has caused unprecedented volumes, in addition to cutting down on available workforce.   All 3 major carriers stopped promising delivery dates.   If you wouldn't mind sending us an email at support@greetingcarduniverse.com with your order details we'd be more than happy to further assist. Thank you so much for your patience and understanding.”


Verified
5/5

2021-03-04

Very swift delivery

"Extremely helpful online with my question about despatch/delivery timings. I believed them and, thank God, it worked. The card arrived even before I had expected it!"

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Verified
3/5

2021-03-04

LOVE the cards, but....

"....delivery is not very good! I ordered cards that were shipped for delivery to me on February 18, 2021. It is now March 3, and still no cards. I keep checking the tracking information, but the message is always the same, never changes. I suggest ordering cards well in advance of when you need them."

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Verified
5/5

2021-03-03

Delivered on time

"Efficient service card arrived on time for my Gransdsons Birthday"

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Verified
5/5

2021-03-02

Excellent

"Great cards
Prompt service
"


Verified
5/5

2021-03-01

18th birthday card

"Very good service, easy to use the website and delivery was good. Communication spot on. Thanks. Will use you again. "

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Verified
5/5

2021-03-01

Excellent!

"The cards were excellent quality and suited the purpose for which we selected them. Delivery was first class, arriving before the expected date."

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