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Product & services pricing
4.22/5
Chance of future purchase:
4.35/5
Shipping & packaging:
4.52/5
Customer service:
4.09/5
Return/Replacement policy:
4.38/5

Verified
5/5

2016-01-02

"Looked everywhere for a great grandson 1st Christmas to no avail - found one here and it was lovely. Very prompt service too."


Verified
5/5

2016-01-02

"Card arrived in mint condition! This could become a habit."


Verified
1/5

2016-01-01

"Greeting Card Universe was a complete mistake. They failed to provide quality service and made me look STUPID. I paid to have them send a Christmas card directly to the recipient. They sent it quickly but neglected to SIGN my name. The person who received thought I was absent minded, hurried, and careless. This was not the case. I told them to keep the card until next year since it had only been delivered and never used. It sure wasn't worth paying the going stationary store rate plus handling for a card, if delivery is questionable or useless."


Rep reply posted 2016-01-06
A rep from Greeting Card Universe, gcu-support, has responded:

“I'm sorry to hear you were not pleased with our service. However, I do believe there is a bit of confusion in how the service works. If you want anything added to the inside of a card, you must click personalize inside. There, you will type any message and or name, save, and approve. We then print the cards exactly as approved. If you have any questions and or need assistance in placing an order, please feel free to call our customer support, we are more than happy to be of assistance!”


Verified
5/5

2016-01-01

"The card was excellent and it came in the mail right in time even though o was late in ordering it. Thank you very much will buy from you again."


Verified
3/5

2016-01-01

"The cards are fine but I paid for next day air delivery but it took two days to get it. "


Rep reply posted 2016-01-06
A rep from Greeting Card Universe, gcu-support, has responded:

“I'm very sorry to hear your order was delivered a day later than scheduled as I do show you paid for overnight shipping. I have issued a refund for the shipping costs. You will be able to view this transaction within 2-3 business days. Please feel free to contact our customer support directly if we may be of any other assistance.”


Verified
5/5

2016-01-01

"Very easy transaction and locate an unusual card,"


Verified
5/5

2016-01-01

"The cards are beautiful and they arrived in record time. Thanks so much!"


Verified
5/5

2016-01-01

"It was great to be able to personalize my card, have it mailed and it look like a Hallmark!"


Verified
5/5

2016-01-01

"The person I had the card made for was blown away! It was a dog sympathy card and the picture was the silhouette of a dog sitting in front of a window ~ looked just like my friend's late dog ~ she actually thought it was a picture I had taken and downloaded it to use in making the card! "


Verified
1/5

2016-01-01

"They delivered the wrong card completely. "


Verified
5/5

2016-01-01

"Excellent quality. What a presentation a simple card can make. Will definitely use again!"


Verified
5/5

2016-01-01

"One card sent incorrectly, but issue resolved."


Verified
5/5

2016-01-01

"Diverse subjects, artists and writers, good pricing, well organized site and prompt service. It's a pleasure to browse your offerings and buy them. Thank you.
---Eric Brotman
Edmonds, WA
"


Verified
5/5

2016-01-01

"Cards are Quality! Personalization is awesome. Quick shipping. Personal Photos can be added to many cards as well, making them the perfect cards!"


Verified
5/5

2015-12-31

"as described with quick delivery. A quality card."